Gift Cards

For finding exactly what they want

Purchase an E-gift card

Send an eCard right to your recipient's inbox. Redeemable online and in-store in Canada.

Is this gift for someone living at a US or International location?

Check balance

19 digits
3 digits

Balance: $0.00

Frequently Asked Questions

Please call Customer Support: 1-833-765-8988 or email rootsgiftcardsupport@cashstar.com

Visit any of our Roots locations across Canada or the U.S. to purchase a gift card. Or, visit roots.com to purchase either an eCard.

Roots eCards are digital gift cards that are emailed directly to the gift recipient while plastic gift cards can only be purchased in-store. Both can be used in-store and online at roots.com.

Yes, there is a minimum denomination of $10 for eCards and $5 for plastic gift cards.

To check the balance of your gift card or eCard click here.

Yes! You can use a second method of payment to complete the purchase, excluding PayPal. At this time, you can use up to five gift cars to complete a purchase. Balances cannot be transferred from one gift card to another.

eGift Cards purchased on roots.com/ca can only be used on Canadian shipments. Likewise, eGift Cards purchased on roots.com/us can only be used on US or International shipments. Please purchase the eGift Card based off the recipient’s shipping location.

Physical Gift Cards purchased in Canada can only be used in Canada. Likewise, physical Gift Cards purchased in the US can only be used in the US.

All physical gift cards and eGift Cards are final sale.

Items returned online to our warehouse will be re-issued to you as a new eCard and emailed to the email address used at time of purchase. Items returned in-store will be re-issued to you on a new plastic gift card.