WE'RE HERE FOR YOU

WE'RE HERE FOR YOU

The Health & Safety of everyone is incredibly important to us. With that in mind, our stores are temporarily closed. We are here for you online if you're looking for an escape.

Free Shipping & Extended Returns

To make access to Roots easier for you, we are offering free shipping for roots.com orders. We have extended our return policy and will exchange or refund items within 60 days of purchase with an original receipt.

We're Being More Social on Social

Tell us what you'd like to see on our Instagram, Facebook, Twitter and TikTok accounts by direct messaging us on those platforms. If you haven't signed up already to these accounts please do. We have some great plans to help entertain you and encourage you to stay in comfort.

Need Help?

For more information and further assistance, please contact Roots Customer Care at 1-800-208-0521 or chat with us on roots.com (available Monday to Friday from 9am - 6pm EST)

During this time, the team members working hard to fulfil your orders and answer your inquiries will be carefully following the guidance established by local health authorities to help their continued health and safety and yours.

As we navigate these challenging and changing times, and prioritize the health and safety of our employees and customers, you may experience a delay receiving online orders. We are working hard to get your order out as quickly as possible. You may check the status of your order by visiting www.roots.com/myorder

Sincerely,

Your friends at Roots