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USA and International
Roots.com USA currently ships to the entire United States, APO/FPO and the following U.S. territories: American Samoa, Guam, Puerto Rico and the U.S. Virgin Islands. Standard shipping charges apply to all territories. Please allow for more shipping time to these states: California, Oregon, Washington(state), Arizona, Nevada, Utah, Idaho, New Mexico, Colorado, Wyoming and Montana.
Express delivery is not available to P.O. Boxes, Rural Route addresses or locations in Alaska, Hawaii, APO/FPO address or any U.S. territory addresses.
Deliveries are made Monday through Friday, holidays excluded.
We also ship to over 73 countries around the world. See full list below.
To place an order within Canada, please visit roots.com/ca.
USA Shipping Rates
6-10 days
3 - 6 days
Standard Delivery
All complete in-stock orders where the credit card is successfully authorized before noon Eastern Time on a business day may be shipped the same day. All other shipments will be sent the next business day.
***Temporary notice: please note, due to the high volume of orders received during our recent promotional event, there may be a delay in new orders being shipped of up to 10 business days.***
Express Delivery
All complete in-stock orders where the credit card is successfully authorized before noon Eastern Time on a business day may be shipped the same day. All other shipments will be sent the next business day.
Note: Please allow up to 10 business days for possible custom delays for USA border processing. Unfortunately, border processing times are beyond our control.
Separate Shipping
This is because Roots may fulfill the order with items from more than one location. Regardless of the number of shipments you receive, you'll only be charged the amount that was originally provided when you placed your order. You will be charged for each item as it's shipped, but only charged for shipping once.
International Shipping
International shipments are sent by Aramex to the following destinations: Go to Aramex.com for more info or click here to track your shipment. Aramex does not currently ship to P.O. Boxes.
Standard International Shipping Rates: Flat Rate
* The Duty & Tax calculator is available for select countries, to be included in your checkout cost. You will have a chance to review your duty before checkout.
- $15
- Europe
- Andorra
- Austria*
- Belgium*
- Bulgaria*
- Croatia*
- Cyprus*
- Czech Republic*
- Denmark*
- Estonia*
- Finland*
- France*
- Germany*
- Greece*
- Guernsey
- Hungary*
- Ireland
- Isle of Man
- Italy*
- Latvia*
- Liechtenstein
- Lithuania*
- Luxembourg*
- Malta*
- Monaco
- Netherlands*
- Norway*
- Poland*
- Portugal*
- Romania*
- Slovakia*
- Slovenia*
- Spain*
- Sweden*
- Switzerland*
- United Kingdom*
- $20
- Asia
- Bahrain*
- India
- Indonesia*
- Israel*
- Japan*
- Jordan*
- Kuwait*
- Lebanon*
- Malaysia*
- Oman*
- Philippines
- Qatar*
- Saudi Arabia*
- Singapore*
- South Korea
- Thailand
- Turkey
- United Arab Emirates*
- Oceania
- Australia*
- New Zealand*
- Guam
- $35
- North America & Caribbean
- Bahamas
- Barbados
- Bermuda
- British Virgin Is.
- Cayman Is.
- Jamaica
- Mexico
- South America
- Argentina
- Brazil
- Ecuador
- Panama
- Peru
- Uruguay
- Venezuela
- Africa
- Egypt*
EXPRESS International Shipping Rates: ALL Continents
International shipments have the following rules
Not eligible for free shipping promotions
Not able to ship more than 15 units per order
No gift wrap or gift boxes may be sent
No orders containing fragrance or food
Customer is responsible for all duties and taxes
