Join the

Roots Family

To unlock exclusive member benefits, first sign up to become a Roots Family member, then download the Roots Family Digital pass to your phone (Apple or Android).

This pass is exclusive to you. Your pass will now give you access to your exclusive Roots Family benefits in our stores in Canada and the United States when you show it during your purchase, and when you use the email associated to your pass on

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Exclusive Member Benefits

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The Gift of Time
60 Day Returns

Extended return time - Return items within 60 days instead of 30 days.

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eReceipts & Quick Returns

Never lose a receipt and no receipt required for returns.

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Exclusive Offers &
Early Access to Key Events

Receive personalized offers and be the first to shop our special Roots events.

*Must show your pass during purchase to receive benefits. Benefits only applicable to new purchases made when your pass is shown during checkout or online purchases made after August 1, 2019 to the same associated email address.

Want to Remove Your Pass? Learn more.

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