Rated 2 out of
Anastasia L from
Bag comes with a few flawsHello Roots, where is your quality control? I was so excited about this bag but I’m very disappointed when I received it.
Date published: 2018-10-20
Rated 1 out of
Poor QualityI ordered this bag online. I was so excited!! I love all my roots bags that I got years ago... i thought it was time to treat myself to something new.... I was really disappointed with this bag. For $128 and it being a ROOTS product I was expecting a product like all my roots products. Beautiful and well made. When I took the bag out of the box I was very disappointed. The bag had bubbles or scratches in the leather and the seams are all messed up either coming undone or sew in the wrong spot. The lid of the bag does not line up with the clasp leaving a giant whole for things to fall out. So sad about this. Wish I loved it. Disappointed that I waisted my 30% off coupon on this. Hope this bag gets improved as I love the small design.