Shipping & Handling

Canada

Roots.com Canada ships to addresses within Canada.

To place an International order, please visit roots.com/us.

We are taking extra care in our distribution centre for the health and safety of our employees and customers.

When your shipping confirmation is received, it will include your order’s shipment tracking link. Please use the unique link sent to you to track your package's shipping time or click here.

Canada Shipping Rates

Order Value
Total before taxes
Standard *
2-4 Business days: ON,QC
4-10 Business Days: Rest of Canada
Express **
Next Business Day: ON,QC
1-5 Business Days: Rest of Canada
All orders
$7 - orders under $70
Free - orders $70 and over
Flat rate $18

Standard Delivery

All complete in-stock orders where the credit card is successfully authorized before noon Eastern Time on a business day may be shipped the same day. All other shipments will be sent the next business day.

Express Delivery

All complete in-stock orders where the credit card is successfully authorized before noon Eastern Time on a business day may be shipped the same day. All other shipments will be sent the next business day.

Separate Shipping

This is because Roots may fulfill the order with items from more than one location. Regardless of the number of shipments you receive, you'll only be charged the amount that was originally provided when you placed your order. You will be charged for each item as it's shipped, but only charged for shipping once.


Orders are shipped with the following carriers :

For Canadian Shipments : Canada Post, FedEx, Swyft, Purolator and Tforce.