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Recent letters from the world of Roots

TRUE TO ROOTS
After I received my tax refund this year, I went to Roots and bought the Tribe Bag I like so much. I’m very happy with it. But I've always been a fan of your products and company. The first gift I gave my husband when we were dating in the 1970s was a Roots sweatshirt. He still has it.

I’m about to purchase my second Roots tribe leather bag although it’s hard to choose which one to buy. My first tribe bag was the Village pack. I’m thinking of having a collection of tribe leather bags, one small and one large.

I like it because I can use it anywhere without worrying if it will get dirty. I even use it when I go to work. I just love it. And it still looks good with my Sunday dress when I go to church. Some women stare at it and ask me where it comes from. I answer, "It’s Roots Canada.”
Made in Canada, Roots bags are great, especially when you travel. Quality, design and name brand. With all the name-brand knockoffs I see women using, it makes me sick. They must lack self-confidence if they buy knockoffs. I’ve read that authorities in United States and Europe can question travelers about the authenticity of their bags, especially if they’re carrying bags with Louis Vuitton logos.

I don't have to worry about that because I am a Roots customer. Thanks for authentic, excellent products.

L. Serafico
Mississauga, Ontario

DOING OUR SHARE
In keeping with the Roots ethos, the staff at our outlet store do all we can to help the environment. As such, I recently made a phone call to the property manager of the plaza where our store is located to ask for recycling bins to be placed in our garbage room. They questioned why? I replied, “why not?” I explained to her that Roots is actively involved in supporting a cleaner and healthier environment.

The person said she would look into allowing recycling bins to be placed in our garbage room and someone would let me know. I will keep you posted on whether it is approved or not.
Sometimes businesses do not like to recycle because somebody has to take care of the bins but we can do our part and ensure they are properly sorted by all. We all have to do our share in saving our environment and put together a 100% team effort.

Lori Normore
‘Roots 73’ Outlet Manager Cambridge, Ontario

IN THE BAG
I am a part-time associate at Centreville in Montréal and I have been working at Roots for more than four years. I was delighted to see the recent introduction of the Roots eco-friendly, reusable canvas shopping bags. I had actually submitted such an idea to the head office a few months ago.

I’m happy to see that my suggestion for the bags was taken into consideration and that the bag is now so well received by customers. It’s a great step for Roots.
Michelle Duhaney
Roots Centreville, Montreal

The Source wants to hear from you. In addition to reporting on new developments at Roots, The Source also serves as a forum for ideas and commentary from readers. Please send your letters to Robert Sarner at rsarner@roots.com Letters may be edited for length and clarity.