Saturday, March 17, 2007

The Source has a new home

We've upgraded our blog check out

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http://www.roots.com/index.php?/canada/content/blogcategory/35/130/lang,en/

For our US Website
http://www.roots.com/index.php?/usa/content/blogcategory/35/134/lang,en/

Thursday, February 01, 2007

SPECIAL DELIVERY

Letters from the world of Roots

FIRST TIME BUT NOT LAST
I want to tell what a great experience I had shopping at your outlet store on Kenaston Boulevard in Winnipeg. The staff could not have been nicer. Greg Lebans was very helpful. When he was pulled away, Megan Hemenway gave good service as well.
That was the first time I ever shopped in a Roots store. It definitely will not be the last.
Laurie Main
Winnipeg, MB

CARING FOR THE KIDS
Following up on your coverage in recent issues of the community-related initiatives of Roots stores across the country, I wanted to mention what the two Roots stores in Windsor, Ontario did to make the holiday more festive for some people in need.
A lot of the credit goes to Kimberly Givlin who works at the Roots Windsor Crossing store. When she began tutoring at the local school, Immaculate Conception, she was shocked by the number of pupils who lived in poverty. The teachers had to frequently send them to the “Clothing Room” because of their lack of proper winter clothing. As well, the school provides food for them from the “Snack Room” once a day. For most of these children, it’s the only guaranteed meal they get.
As part of their holiday charity, all Roots employees in Windsor teamed up with Kimberly to donate five dollars each to raise money to give these students a turkey dinner. Kimberly also asked everyone to donate used clothing. Not only did this bring the children warmth but also the feeling that there are people out there who care about them.
Serein Makkawi
Sales Associate, Windsor, ON

DEBBIE DOES IT RIGHT
I am writing as a happy, satisfied customer of the Roots Kids store in Vancouver on Robson Street. The store was very clean and inviting. Your employee Debbie Barnes was especially helpful and knowledgeable. She helped me choose sizes, colours and plan some Christmas gifts.
Debbie went out of her way to find a certain sweatshirt in a size that the Robson store did not have. She phoned another location and had the sweatshirt put away for me at Park Royal.
I greatly appreciated your pre-Christmas sales and the full-service approach like having boxes for customers to wrap. It’s an example of why I keep coming back to Roots. I’ve shopped at places where I had to purchase boxes or where they are not available at all and that puts me off wanting to shop there again.
So, thank you to Debbie for the great service and to Roots for continuing to keep the quality of product and joy in giving. Please pass this along to the appropriate managers and staff.
Christa Clark
Vancouver, BC

KUDOS FOR DESIGN TEAM
The other day, two of us at the Roots (Bayshore) store in Ottawa were discussing one of the new spring products, the Supreme Terry Peacoat. Store Manager Julie Bray and I were amazed at the design of this item.
It seems that only Roots has the ability to be so creative with its combination of a peacoat and a sweatshirt. In every other store, consumers find the same basic sweatshirt, but the Roots design team has created a new twist on this classic sweat material. Well done.
I just wanted to mention that our entire store staff is extremely pleased by such innovative designs. We look forward to receiving everything else the design team has in store for Roots in 2007.
Alex Geerts
Ottawa

HEALTH TIP # 27

Easy ways to stay healthy

Move More: Make it a daily challenge to find ways to move your body. Climb stairs if given a choice between that and escalators or elevators. Walk your dog; chase your kids; toss balls with friends, mow the lawn. Anything that moves your limbs is not only a fitness tool, it's a stress buster. Think 'move' in small increments of time. It doesn't have to be an hour in the gym or a 45-minute aerobic dance class or tai chi or kickboxing. But that's great when you're up to it. Meanwhile, move more. Thought for the day: Cha, Cha, Cha…. Then do it!
Source: www.health-fitness-tips.com

GREEN TIP # 30

Easy ways to help the environment

Air Fresheners:Commercial air fresheners work by masking smells and coating the nasal passages with chemicals which diminish the sense of smell by deadening the nerves. Avoid these products. Instead, try the all-natural air purifiers — house plants. Or try these natural recipes to diminish odour and add a fragrant smell to your house:
· Use baking soda in your garbage or refrigerator to help reduce odours at their source.
· Dissolve 1 tsp (5 ml) of baking soda in 2 cups (500 ml) of hot water, add 1 tsp (5 ml) lemon juice. Pour the solution into a spray bottle and spray as you would an air freshener.
· Place a few slices of a citrus fruit, cloves or cinnamon in a pot with enough water to simmer gently for an hour or two.
• Source: www.greenpeace.org

NEW AND NOTEWORTHY

A guide to just launched products at Roots

HOODED STYLE
Smart new spring-hoodies for boys and girls

Coordinated by Marisa Battaglia, Merchandise Manager for Babies and Karen Fernes, Manager, Technicians, the girls favourite full-zip hoody style is part of the new ‘Future Looks Bright’ collection. It comes in lotus pink, honey peach and white greymix colours, which are part of the ‘Bright’ themed colour palette.

The boys City full-zip hoody comes in dusk, burnt ochre and foliage green colours and features a relaxed fit.

Made from 80% cotton and 20% polyester fleece fabric, the garments feature the traditional full-zip hoody style and come with a double-lined hood.
Currently available in stores across Canada, the hoodies come in sizes: S-XL.
Retail price: $49.95

KEEP YOUR BABIES WARM
Stylish outerwear for little ones

The latest outerwear coming from the Babies Department includes the hooded jacket, the hooded sweater and the Zach sweater. Designed by Senior Designer for Babies Elsa DeSouza, and coordinated by Merchandise Manager for Babies and Kids Marisa Battaglia, the styles are currently available in stores.

The babies hooded jacket is made from nylon/micro-Nordic fleece. It comes in ice (blue), camp green and pelican grey colours and is available in select stores in Canada only.

The babies hooded sweater is made from 100% cotton knit fabric and is available in select stores in Canada and the US. It comes in baby peach and pebble mix colours.

The Zach sweater is made from 100% cotton fleece fabric. It is available in select stores in Canada and the US and is made in dusk/burnt ochre and white/creek-blue colour combinations.

Hooded jacket: Sizes: M-5T; Retail price: $34.95
Hooded sweater: Sizes: S-5T; Retail price: $32.95
Zach sweater: Sizes: S-5T; Retail price: $32.95

THE NUMBERS

Going with the flow

3 To keep Roots stores replenished with fresh products, there is a constant flow of new merchandise coming into the Distribution Centre (DC) in Toronto before being quickly dispatched to retail locations throughout North America and Asia.
In particular, three times a day just-made products from the Roots leather goods factory are delivered three times a day to the DC en route to stores. Three is also the number of pick-ups that Purolator Courier Ltd. makes every day at the DC for shipments to stores throughout Canada.

ROOTS TOP 10

A guide to the current sounds of Roots

1. Papa’s Got A Brand New Bag, James Brown
2. Hotel California, The Eagles
3. She Moves In Mysterious Ways, U2
4. Roots Woman, Jimmy Cliff
5. Where Are We Going, Marvin Gaye
6. Sunday Morning, K-os
7. Irreplaceable, Beyonce
8. It’s A Man’s Man’s World, James Brown
9. Talk Of The Town, Jack Johnson
10. My Love, Justin Timberlake

MUSICAL ROOTS

This month, we spotlight James Brown, ‘the godfather of soul’, who recently passed away

Such was the stature of James Brown, that he was known by more than just his name. “The godfather of soul,” “The hardest working man in showbiz”, “Mr. Dynamite”, “Soul Brother #1”. These are just a few of the qualifiers often used in reference to Brown. He is widely recognized as one of the most influential figures in the history of popular music. As a prolific singer, songwriter, performer, and record producer, Brown was a driving force in the evolution of gospel and R&B into soul and funk.

Brown, who died last month, began his music career in 1953. He quickly attained stardom on the strength of his thrilling live performances and hit songs. Renowned for his shouting vocals, feverish dancing and unique rhythmic style, he scored hits in every decade through to the 1980s. He was also a strong presence in U.S. political affairs, advocating on behalf of African Americans and the poor.

Born in South Carolina, Brown spent his childhood picking cotton and shining shoes. He also tried brief stints as a boxer and baseball pitcher before focusing on music. He formed an R&B group named James Brown & The Famous Flames and scored a few hits, namely Please, Please, Please in 1956 and Try Me in 1958. Brown then began recording without the Flames, heavily inspired by Ray Charles and Little Richard, who Brown called his idol.

The mid-1960s was the period of Brown’s greatest success. His two signature songs, Papa’s Got A Brand New Bag and I Got You (I Feel Good) were his first Top 10 hits. As the 60s came to a close Brown’s ‘singing’ increasingly became more rhythmic and rarely featured pitch or melody.
Brown’s music influenced artists such as Sly & The Family Stone, Booker T & The MGs along with soul shouters Edwin Starr, David Ruffin and a young Michael Jackson who took Brown’s shouts and dancing into the pop mainstream as lead singer of The Jackson 5. Brown remains the most sampled recording artist of all time.

In 1970, with a new backing band (the JBs), Brown recorded Get Up (I Feel Like Being A Sex Machine which was a huge success. The early 1970s marked the first real awareness of Brown’s achievements. Brown’s star status began to fade in the mid-70s with the emergence of the disco era..

The 1980s saw a bit of a resurgence for Brown as he crossed over into a more mainstream audience with appearances in films such as The Blues Brothers, Doctor Detroit and Rocky IV. He won the Grammy for Best Male R&B Vocal Performance in 1987 for his song Living In America that featured prominently in Rocky IV.

Since 1990, Brown suffered various setbacks and legal troubles. He was repeatedly arrested for drugs and domestic abuse but continued to perform and record. He appeared in Blues Brothers 2000 alongside Dan Aykroyd, a close friend of Roots.

In 2004, Brown was diagnosed with prostate cancer, which was successfully treated. He performed at various festivals in recent years and recorded with Joss Stone. Last month, Brown was hospitalized in Atlanta, Georgia due to pneumonia. He died the next day on Christmas from heart failure. He was 73.

Moments before he died, he reportedly said: “I’m going away tonight,” took three long, quiet breaths and closed his eyes. – Davin Bujalski

FUR THE RECORD

Setting things straight on the Roots policy

Over the past month, several people have written to Roots concerned that the faux fur used in a couple of our winter coats is not what we say it is. They referred to several recent cases in the United States in which retailers were advertising and selling outerwear listed as featuring faux fur that turned out to be real fur.

In their letters, a few individuals automatically assumed Roots was doing the same thing and accused us of deliberately misleading our customers. Such an allegation was highly disturbing as it was not only totally untrue but in sharp contrast to the way Roots does business.

As a matter of policy, Roots does not use real fur in its apparel. (A few years ago, a jacket containing real fur trim was part of a collection made by a designer who is no longer at the company. It was a mistake and Roots Co-Founders Michael Budman and Don Green issued a statement at the time saying it was an aberration that went against the values of Roots.)
Sometimes faux fur looks incredibly real. At Roots, the fur used in apparel is completely synthetic, consisting of either 100% polyester or 100% nylon. In addition, we also lab-test our apparel, verifying the fiber content of any materials used in a garment.

In late December, the Humane Society of the United States revealed that a Sean John jacket being sold at Macy’s in New York was actually made from raccoon dog fur and not false fur as indicated in advertisements. That revelation came only days after other fur garments were falsely advertised as faux at the Burlington Coat Factory and Loehmann’s.

DENIM DELIGHTS

Worth checking out at ‘Roots 73’ stores

As part of the spring collection, a new range of denim jackets for men, women and children are now available in ‘Roots 73’ outlet stores all over the country. They include the following:

Women's Denim Jacket
A must-have for any wardrobe. This tinted washed denim jacket comes with four front patch pockets that give it a cargo look combining vintage style with modern utility. The jacket has been enzyme-washed to give it a supple, soft hand feel and is made from stretch denim fabric for ease of movement.
Available in sizes XS-XL in all ‘Roots 73’ outlet stores across Canada.
Retail price: $42.99

Men's Denim Jacket
This jacket features classic styling with button front closure and patch pockets. It’s lightly tinted and washed down to give it an authentic vintage worn-in look. The fit has been updated to be closer to the body to give a leaner silhouette. The jacket looks great when layered with a T-shirt and any of the latest men’s long sleeve striped shirts.
Available in sizes S-XXL in all ‘Roots 73’ outlet stores across Canada.
Retail price: $42.99

Boys and Girls Denim Jackets with Fleece Hoody
This jacket comes with the cool new feature of an attached hoody. This gives the garment the fashionable layered look without the bulkiness and without having to buy two separate pieces. Additionally, the style is also cozy and the hood keeps the wearer warm. Both boys and girls styles feature a mix of different washes, tints and hand-sanding. Other details include embroidery on the girls jacket while the boys jacket feature three id snaps, (made up of Roots branded snap button detail), which will be a signature feature in kidswear this spring.
Available in sizes S-XXL (5-12 years) in all ‘Roots 73’ outlet stores across Canada.
Retail price: $39.99

Baby/Toddler Girls and Boys Denim Jackets with Fleece Hoody
Designed for little ones, this jacket includes baby-oriented, easy-to-wear details like easy snap closures and an attached layered fleece hoody. The jacket also features four pockets for toys and trinkets and comes in a medium wash with hand sanding at the elbows and front to give a cool vintage look. In addition to this, the girls jacket has pink embroidery detail and the boys jacket has distressed pinching with three id snaps, (made up of Roots branded snap button detail), a signature feature in baby and kids wear this spring.
Available in sizes S-5T in all ‘Roots 73’ outlet stores across Canada.
Retail price: $29.99

COLOURS OF ‘ROOTS 73’

New campaign highlights family values at ‘Roots 73’ this spring

The ‘Roots 73’ family is all set to launch its new look. The fresh spring designs are ready to hit stores with the support of a new ad campaign called Colours of Spring. With a family-oriented theme, the visuals focus on children and their parents sporting Roots apparel.

The first installment of the ‘Colours of Spring’ will reach stores in early February and will include posters featuring framed snapshots of Roots products and people dressed in ‘Roots 73’ items. This will be followed in March by a second series of pictures spotlighting polo tees created by the ‘Roots 73’ design team for customers of all ages.

Overseen by Executive Director, Outlets, Shyrose Kasam, the Colours of Spring campaign was shot by Art Director Ilich Mejia. It was styled by Senior Visual Coordinator Peter Paquette along with Merchandise Flow Analysts Christine Kudzman and Carmen Nunez.

The campaign will appear as window posters and spring “uppers” to be used in all ‘Roots 73’ outlet stores.

CONGRATULATIONS

This week, longtime friend of Roots Mark Wahlberg was nominated for an Academy Award for his role in The Departed. A few days earlier, he was photographed wearing his custom-made Roots leather jacket at HBO’s Golden Globe Awards party in Hollywood. He designed the jacket for the cast and crew of the hit movie Four Brothers in 2005 while it was being filmed in Toronto.

GUESS WHO JUST DROPPED IN

Taking attendance of special guests at Roots stores

Celebrities have long made a point of shopping at Roots. Here are the latest sightings of prominent figures from the world of entertainment, sports and politics who visited Roots stores recently:

· BCE Place, Toronto – Actor and TV show host Mike Bullard, visited and shopped at the Roots store.

SUPPORT FOR A GREEN CAUSE

Roots backs Bobby Kennedy Jr.’s efforts to save rivers

As part of its on-going support for Robert Kennedy Jr.’s environmental work, Roots co-sponsored the just-concluded Waterkeeper Alliance fundraising event in Banff, Alberta. This year’s event was part of The Fairmont Banff Springs Celebrity Sports Invitational held last week on the slopes of the ski town.

Lending his support, Roots Co-Founder Michael Budman, who is on the Waterkeeper Board of Directors, was present at the Fairmont Banff Springs Hotel and the famed Sunshine Village Ski Resort along with many high profile guests. They included Alec Baldwin, star of NBC’s new hit comedy 30 Rock and one of this fall’s top movies The Departed, and Academy Award winning actress Marcia Gay Harden, both of whom formed the host committee of the event. About 750 people including many celebrities attended the event including Kelsey Grammer, and Tim Robbins who made a late appearance.

Roots donated some 75 leather bags (Village Bags and Village Packs) and 100 Roots Glacier Jackets with silver embroidered Roots and Waterkeeper’s logos. Coordinated by David Jackson of the Business-to-Business Department at Roots, the bags and the jackets were provided to the VIPs attending the event.

The extravaganza, produced by Marjoe Gortner, featured a dinner and silent auction that included items like a walk-on role on the NBC sitcom 30 Rock, two days in Cape Cod with the Kennedy family; and a 10-day trek through Bhutan with Kennedy and actor Dan Aykroyd; and a hockey tournament in February at Budman Gardens with former players of the Edmonton Oilers. In total, the three days of activities raised more than $1 million this year for the Waterkeepers Alliance, a landmark environmental organization committed to protecting water sources in North and Central America. This year the majority of the funding raised will remain with the Canadian chapter of Waterkeepers.

A long-time supporter of the environment, Roots has donated to Waterkeepers for several years. In November, Roots supported the organization’s fundraiser in Park City, Utah where Michael Budman joined celebrities Glenn Close, Larry David, Laurie David, Robert F. Kennedy Jr., Buzz Aldrin, Stanley Tucci, and James Blunt to help raise funds for the eco-conscious organization. The invitational event paired former Olympic ski legends with television and film celebrities for three days of skiing and live music.

MAKING STYLE SUSTAINABLE

Roots participates in earth-friendly fashion event.

In its latest initiative to promote environmental responsibility, Roots will take part in an eco-conscious fashion show in Toronto next week. Billed as an evening of sustainable style, the show will be hosted by CBC TV’s Gill Deacon of The Gill Deacon Show and George Stroumboulopoulos of The Hour. The event targets the city’s hip urban individuals, directing them to green practices by integrating environmental issues in their daily lifestyle.

As part of this, sustainable Roots clothing, especially items made from earth-friendly materials like organic cotton and organically processed leather will be modeled by celebrities including Kim D’Eon, Melanie Doane, Wendy Mesley, Sarah Richardson, Sarah Slean, and others.

The Roots Rosedale store, known for its green attributes, will provide the apparel to be shown on the runway. Roots will also provide gift bags and discount cards to be given to guests during the evening.

The show is organized by The Green Carpet Series, an organization started by young professionals supporting eco-friendly causes. Proceeds from the show will go to the Canadian chapter of the World Wildlife Fund.

• Date: Tuesday, January 30. Tickets for the event are available online at www.greencarpetseries .com for $40. Doors open at 7:00 p.m. and the show starts at 8:30 p.m.

FOR THE BEARS

Polar Bear Day at Roots helps raise funds for endangered animals

The recent Roots initiative in support of the Canadian Wildlife Federation (CWF) and its efforts to save polar bears was well received by customers. Last month, several stores in Toronto (Bloor Street; Central; and The Lodge) along with Centreville in Montreal and Robson Kids in Vancouver held a special event called Polar Bear Day.

People from CWF visited the stores and handed out information pamphlets to customers, and answered questions about their work and ways to support their cause.

At the Robson Kids store, Remy Rodden, a CWF musician, performed a variety of nature-related songs with his guitar as families sang along and did different moves to the music. “The performance engaged the children and their parents in a fun way. Even people outside the store stopped at the windows to look,” says Store Manager Debbie Barnes. “We are glad we had the opportunity to educate our customers about all of the environmental issues in a positive way.”
In Toronto, Jody Gienow, co-host of TV’s Hinterland Who’s Who, added to the event by bringing in a live sub-arctic grey owl to the delight of customers. The Centreville store also featured a colouring station for children and Louis-Rene Senechal, fellow co-host of Hinterland Who’s Who, brought a polar bear skin and a skull to demonstrate.

As part of the Polar Bear Day, Timothy’s World Coffee set up a booth in the stores to provide hot chocolate for thirsty customers. During the month of December, the Bloor St. store also hosted a holiday kitchen that served soups and snacks.

Proceeds from the Polar Bear Day and from the holiday kitchen were donated to the CWF’s climate program. Polar bears in Canada’s far north are currently endangered due to the effects of global warming which are altering their natural habitat.

MAKING THE GOOD SHEPHERD LOOK GOOD

Roots provides jackets for cast and crew of new movie

The already warm relationship between Roots and Hollywood continues to progress as Los Angeles-based Wendy Goodman strikes more deals in connection with new movies. In the latest such collaboration, the producers of the current film The Good Sheppard placed a major order for Roots apparel, which was given to the cast, crew, production team and media upon the film’s release. In total, Roots provided some 900 black and charcoal polyester jackets, all of which feature the Roots and The Good Shepherd logos.

The order was executed by the ever-reliable Mary Jane Saliba, from the Business-to-Business Department at the Roots head office in Toronto. MJ coordinates the production and delivery aspects for Wendy’s many merchandising projects, most of which are in the entertainment industry.

Released last month, The Good Shepherd is directed by Robert De Niro and stars Angelina Jolie, Matt Damon and Alec Baldwin. The Good Shepherd tells the story of the tumultuous early history of the Central Intelligence Agency viewed through the prism of one man’s life.

KEEPING BUSY AT SUNDANCE

Roots in the spotlight at annual film fest

For the fifth straight year, Roots was front and center at the Sundance Film Festival in Park City, Utah, which wraps up this weekend. Wendy Goodman, Los Angeles-based Roots salesperson, and Raymond Perkins, Director of Public Relations, represented Roots at Sundance, including at numerous parties, further strengthening the connection between Roots and the film world. Much of the official merchandise for the event was designed and made by Roots. It included more than 9,000 long and short sleeves tees and some 2,500 hoodies for men and women. Coordinated by Mary Jane Saliba of the Business-to-Business Department, the tees and hoodies, along with some 1,200 unisex toques were shipped to Utah in December.

This year, Roots added a new element to its participation at Sundance. It arranged for various celebrities to come to the store in Park City by appointment in order to acquaint themselves with Roots merchandise. They included actors Megan Park from Charlie Bartlett, Tyler Hilton of One Tree Hill and Walk the Line; Jerry Penacoli of Extra Reporter; Molly Shannon from Saturday Night Live; Chris Mulkey; Gary Coleman; and singer/songwriter Simon Townshend. Roots also outfitted actors Michael Douglas, Justin Timberlake, Cuba Gooding Jr, director John Singleton, U2 leader Bono, and hip hop/R&B singer Akon.

Meanwhile, one of the films premiering at Sundance had a Roots connection. Producers of Chapter 17, which stars Jared Leto and Lindsay Lohan, asked Roots to make all the official promotional apparel for the cast and crew.

Held annually in Park City, Sundance is the premiere showcase for new work from American and international independent filmmakers, and has helped launch the careers of directors such as Kevin Smith, Quentin Tarantino and Steven Soderbergh.

THE MALE SIDE OF THE EQUATION

Menswear is an important ingredient in the recipe of Roots success

Holding up half the sky, men are a vital part of the Roots world. Walk into any Roots store and you’ll see the pride of place afforded menswear. Roots has always been highly popular with men dating back to the first store in 1973 and the negative heel shoes.

As customers, men certainly are not simple. They’re more challenging than women when it comes to fashion and catering to their idiosyncratic ways. Those in the Menswear Department (designers, technicians, graphic artists, buyers) are keenly aware of the differences between the male consumer and his female counterpart. For example, as a general rule, men are less prolific shoppers. And a lot of menswear is actually purchased by women for their husbands, boyfriends and sons.

This month, the new menswear collection for spring started arriving in stores. Promoted under the banner “The Future Looks Bright” (see previous issue of The Source), it features vibrant colours and in many cases includes socially progressive messages.
Over the past year, part of the design mission for the Roots man has been to create the perfect sweatshirt and sweatpants. The Cooper Pant is a prime example, particularly the upcoming vintage salt and pepper version. That pursuit of excellence is a guiding principle for everyone in the menswear department.

Long before the clothes arrive in the stores, the menswear staff begin a multi-staged collaborative process on the second floor of the Head Office. It begins with Rita Shulman, Senior Designer, who creates a storyboard which features a colour palette for the upcoming season. From there, designs are drawn up with inspiration from a wide variety of sources ranging from travel, art, sample shopping, Roots customers, movies, magazines, history, runway shows, international fashion forecasting services and a large amount of people watching.

“Designing menswear is very challenging at any company,” says Rita, who studied at Ryerson in Toronto and worked at different fashion houses including Club Monaco and Bluenotes before coming to Roots in 2005. “Men are very particular. The product can’t be too ordinary or too fashion forward. The fit has to be right. It must be comfortable. The weather has to cooperate. For example, most men won’t buy a parka until it’s 40 below and snowing! And to boot, most men don’t like shopping.”

For Rita, the Roots man prefers casual and functional style. “What I really like about Roots menswear is who wears it,” says Rita. “It’s really fun to see completely different types of people wearing the clothes in completely different environments, from a teenager to a middle aged man, from a cottage to a hipster bar downtown. As a designer, I appreciate that for Don and Michael, quality is very important which many brands pass up in order to achieve lower price points.”

Helping Rita in the design process is Dylan Anderson, Associate Designer in the Menswear Department. “Defining the ‘Roots man’ is extremely difficult,” says Dylan, 32, who joined Roots in 2005 after moving to Toronto from Vancouver where he worked in fashion for ten years. “In my opinion, the Roots man is an active guy who wants to look good without working too hard at it. He ranges in age from 13 to 65. He takes pride in his Canadian heritage, enjoys his family and spends time in the outdoors.”

Like for other menswear and womenswear designers at Roots, the company’s heritage and culture are a source of inspiration and pride for Dylan when creating new products. “I see our menswear, and Roots as a whole, as a true leader and purveyor of the Canadian lifestyle and also Canadian fashion,” says Dylan. “We’ve very lucky to have a deeply rooted Canadian heritage that the majority of our competitors have no way of reproducing or emulating. Simply put, it’s all in the beaver.”

For all its importance in the look of the product, the design is only part of the overall process in having successful merchandise in the stores. Once the designs are drawn including the graphics (which for menswear is done by graphic artist Tracy Klem) and detailed, the technicians (Margaret Marcysiak, Senior Technician) and Caroline Brentnall, Technician) take them and create an in-depth technical package outlining all the features and embellishments of the garment.

Given all the variables involved, the technicians have to be masters of detail. “In my eyes, what makes the Roots style for men distinct is the attention to detail,” says Caroline. “The care and thought that go into each and every product. From the selection of a contrast thread colour that is only visible on the inside of a garment to the refinement of a logo. Every aspect of the garment is carefully considered.”

It is then sent to the manufacturer to make a sample or prototype within a few weeks. That is then fitted and reviewed at the Head Office where Co-Founders Don Green and Michael Budman play an important role in evaluating each product and contributing to its design. Product Coordinator Syd Beder is also a key member of the team. Once an item is judged as being up to the standards of Roots quality and aesthetics, it’s sent to be actually manufactured.

Although not officially involved in the design of the product, all the members of the menswear team work closely together and often offer their feedback and ideas to the designers. “I like the detail that goes into Roots menswear garments,” says Olive Brown, Product Developer. “I like that our garments can look clean on the outside with classic style lines. I like that there’s also always some great hidden bonus, such as an inside ipod pocket, two-way zippers, or printed lining. All these details, plus the combination of classic casual with a stylish, modern twist and great graphics, and the highlighting and promoting of Canadian culture, are what make the Roots product unique.”

Essential to the success of the menswear collection is the role of the buyers who are responsible for deciding the relevant quantities to order for each product. Under the direction of Jarar Kazmi, Director, Merchandise Purchasing and Flow, Martha Galora looks after the actual buying of menswear products. “Regardless of the season, the biggest challenge with buying is always trying to combine all the elements that make up the assortment that the stores eventually see on their sales floor,” says Martha, Merchandising Manager. “The people who are directly involved in the Menswear team who put it all together work very hard to ensure that each season starts off with the best possible assortment. We carefully choose suppliers, and not every piece will make it as a Roots product if it’s not up to our standards.”

As Sourcing Coordinator for menswear, Karen Bryan-Kirkham is instrumental in helping select the appropriate suppliers for each product. Team spirit is an indispensable component in the Menswear Department. “Since there are so many different members of the team involved at different stages, right from development to production and distribution, one of the biggest challenges is to ensure that everyone works together to ensure that the right product reach the stores at the right time,” says Shehza Behrainwala, Manager, Merchandising Planning. “Each and everyone of us in our department does our own little bit and in the end we hope that our efforts translate into a successful assortment at the store level.” - R.S.

Thursday, January 18, 2007

SHINING BRIGHT

New collection is called “The Future Looks Bright” with good reason

At Roots, the design process is a wondrous thing that leads to great results. Take the new ‘The Future Looks Bright’ collection for instance, which began to arrive in stores a few days ago. Comprised mostly of vibrant-coloured polos, T-shirts, sweats and leather handbags, it is the first installment of the Spring ’07 collection.

“There’s a lot to like about this new collection,” says Product Coordinator Syd Beder. “It not only looks good and is distinct from our competitors but it’s also assertive in the message it projects. It ties in perfectly well with the longtime Roots values of health, wellness and the environment. When we say ‘the future looks bright’, we mean it, both in terms of the colour palette and in saying that we must all do what we can to make the future better.”

Like the environmental message, the positive feel and optimistic view of the collection are very much in keeping with a sensibility that has prevailed at Roots ever since the company began in 1973. It comes across in different ways, both in many of the ‘Future Looks Bright’ products – which feature environmental and pro-peace statements as part of the design – and in the marketing campaign for the collection which includes a similar theme.

The collection is the fruit of several creative minds working in harmony in the Design Department at the Roots Headquarters in Toronto. Jules Power, Rita Shulman, Dylan Anderson, Karl Kowalewski, Elsa Desouza, Lynne Morris, Marisa Battaglia, Stephanie Briers and Tracy Klem represent menswear, womenswear, leather goods, accessories, kids, baby and graphic design. Together, they bring a richness of backgrounds, styles and sensibilities to the table.

In creating this collection, the design team made a key decision to use bright colours with a theme and message that would help set Roots apart from other brands. From sunrise yellow to lotus pink to faded red, foliage green and honey peach, the colours are a refreshing change at this time of year. Statements featured on many of the tops include Protect Nature; Stop Global Warming; Unite For Peace; Demand Clean Water.

Sounds pretty simple and straightforward but it’s not. With each product, there’s so much more than meets the eye. What the customer sees is only the last stage in the product’s multi-faceted evolution from the original idea to the actual manufacturing. It’s all part of the creative and production process at Roots that’s both intuitive and logical.

In coming up with a new collection, the designers conduct extensive research and planning. They work closely with Roots Co-Founders Don Green and Michael Budman, Director of Design Nella Walker and Syd Beder. For inspiration and to further stimulate creativity, the designers travel to various fashion capitals, study the styles in the streets and in music and movies, and consult international fashion forecasting services. All the while, they keep their eyes and ears open to influences from a mix of sources.

The design team must wrestle with countless aspects – aesthetic and practical – critical to the customer’s perception of Roots. By deciding on all the variables – colours, fabric, textures, cut, fit, embellishment, graphics – the designers determine the look and ultimate success of an item. Details, details, details. At Roots, they all matter. It’s the only way to ensure quality and integrity.

The challenge is to remain fresh and relevant, season after season. With ‘The Future Looks Bright’, the design team has created a winning combination to kick off the new year in a bold, stylish and eye-catching manner. But it’s more than just the look.

“In our own modest way,” says Syd, “we hope this collection and its main message will help people to sit up and become more pro-active regarding the future. We all need to do more and be more assertive to help bring about a better future for generations to come. It’s not going to happen if we just sit back.”

Although the ‘Future Looks Bright’ theme is unique to Roots, it reflects certain current trends. For example, one of the elements in the collection is a nautical theme, which is in fashion this season. Roots integrated it with an environmental angle in the graphic T-shirts for men and women which highlight the message ‘Save Our Oceans’.

“Roots has always stood for certain values,” says Don Green. “I see this new collection as the latest chapter in our efforts not only to create great products but also to raise awareness about important issues and to affect positive change, especially where the environment is concerned. The future looks bright, but only if we all do our part to make the world a better place.”
While the ‘Future Looks Bright’ collection is just beginning to roll out at Roots stores, those who created it have long since moved on to new projects for the next season. Such is the life of the design team at Roots.

Designers in any field are used to thinking ahead. They have to. Like fortune tellers, they read the future long before it arrives. Fashion designers face a particular challenge. They must think up designs that will be stylish and pertinent well in advance of the clothes hitting the market many months later. To be successful, designers must have a special sense. At Roots, they must create compelling styles that both reflect and define prevailing trends and are true to the Roots look and heritage.

The Roots design team is already hard at work on the Fall/Holiday 2007 collection, and will start focusing soon on the Spring 2008 styles. The design process never stops. But for all their creativity and success, the designers know they can’t rest on past laurels. They’re only as good as their next collection. – R.S.

BRIGHT IDEA

New “Future” collection inaugurates use of informative hangtags

With the launch of the ‘Future Looks Bright’ collection, Roots is introducing a new generation of ‘hangtags’ designed to help customers make a more informed purchase. Each tag includes details on a product’s features and benefits. In a reader-friendly manner, it lists the fabric content, fit, styling aspects, size, price and bar code.

Going forward in 2007, all new products at Roots will have such hangtags. They will also benefit retail staff by helping them be more knowledgeable about merchandise in the stores.

Printed on glossy card stock, the front panel of each hangtag features a vintage colour painting of a beaver in the woods by celebrated Canadian artist Heather Cooper. She helped design the original Roots logo in 1973 and was closely involved in creating the company’s first advertising campaign during the same period.

WENDY IN TV LAND

US television producers can’t seem to get enough Roots

The list of American TV shows ordering Roots products keeps growing. This thanks to Los Angeles-based Roots salesperson Wendy Goodman who makes it her business to connect the entertainment world with Roots. In recent weeks, she’s been particularly busy with these latest deals in TV land:

The Sopranos – A plot line from this HBO hit show served as an inspiration to develop a collection of some 400-zip polo T-shirts. Made in Canada from 80% cotton and 20% polyester fleece, the polos feature a screen print on the front, collar and the back. Executive Producer David Chase, the writer/director who created The Sopranos, is a long time friend and fan of Roots.

• The People’s Court - The judge of the widely popular American “judge show” in which actual small claims court cases are heard, ordered micro fleece fabric zip-polos. Some 220 polos with embroidery details on the neck and sleeve were shipped to the offices of the show in New York and Los Angeles.

• Veronica Mars – When the creators of this teen-mystery-drama were looking for the perfect gift to give for the end-of-year holidays, they turned to Roots and ordered more than 170 black vintage twill fabric caps with embroidery details.

• Studio 60 – More than 300 black full-zip hoodies were shipped to the Studio 60’s office in Los Angeles when the makers of the US-based drama series needed branded products for the show’s cast and crew. The hoodies were made in Canada from 80% cotton and 20% polyester fleece fabric with distressed print details.

• How I Met Your Mother – Producer Pamela Fryman knew the quality of Roots products having purchased them for her previous shows – Two and Half Men and Just Shoot Me. This time, for her latest sitcom, How I Met Your Mother, Pamela contacted Wendy Goodman once again and ordered some 200 adult and kids Roots hoodies. Made in Canada from 80% cotton and 20% polyester fleece, they feature wool-felt appliqué embroidery.

• The Jimmy Kimmel Show – Executive Producer Jill Leiderman of the late-night Jimmy Kimmel Show purchased more than 350 full-zip hoodies for the program’s staff and ABC TV’s executives. Made in Canada from 80% cotton and 20% polyester fleece fabric, the hoodies have with white satin twill appliqué and embroidery detail.

All of the above orders were executed in Toronto by the ever-reliable Mary Jane Saliba, Senior Product Coordinator in the Business-to-Business Department at the Roots Head Office. She and Wendy make a potent team.

GETTING A JUMP ON SPRING

Fashion cognoscenti from Canadian media take in ‘trunk show’ at Roots

Just before the start of each new fashion season, Roots hosts an informal event called the ‘Trunk Show’ for fashion editors and writers to give them a preview of the next season’s collection. A few weeks ago, style mavens from the Canadian media congregated at the Roots Rosedale store in Toronto to get a close-up look at the spring line of products.

Some 30 fashion journalists from different newspapers and magazines including The Globe and Mail, National Post, Flare, Fashion, Wish, Canadian Living, and Glow attended the morning event.

They were received by Diane Bald, Founder and Director of Roots Home and Denyse Green, Founder and Director of Roots Yoga. Company Co-Founders Michael Budman and Don Green were also present for the gathering. As part of the refreshments, guests were served organic coffee (now sold at Roots Bloor Street).

Karl Kowalewski, Director of Leather, joined Diane and Denyse in introducing the new leather bag collection while Nella Walker, Director of Design, showed the apparel products for the upcoming season. They gave background details on new fabrics, new types of leathers and new styles featured.

Many of the editors requested – and in the days following the event received – products to use in photo shoots for fall issues of their publications. Similar “trunk shows” are now planned for Montreal and Vancouver.

GREAT MOMENTS IN RETAIL

What a month! Spotlighting the top-performing stores in December

What a way to end the year! The last two weeks of December proved the highpoint of 2006. During that period, thanks to the rush to buy Christmas gifts followed by the Boxing Week sale, Roots stores generated the greatest December sales revenue in the history of the company.

Such was the demand from customers to buy products that in stores across the country by New Year’s Day, many shelves were almost empty. During Boxing Week, some stores attracted such large crowds that security was needed to control the flow of people. Huge lineups of customers at the cash registers were common, and in some cases customers had to wait in line for up to an hour to pay for their purchases.

The result is that the highest number of stores this year achieved or exceeded their sales target for the month. In terms of ‘Store of the Month’ honours, the Roots store in Kingston, Ontario captured first place among company stores while the Fanshaw Outlet in London, Ontario headed the pack in the Outlet sector. The Kingston store surpassed its sales target by more that 205 percent and the Fanshaw Outlet finished the month 145 percent over budget.

Congratulations to Store Managers Jennifer Levesque of Kingston and Phil Papadopoulos of Fanshaw, London, along with their respective teams for their performance. And hats off to the entire retail staff for contributing to such a record-breaking month of December across the board.

GUESS WHO JUST DROPPED IN


Taking attendance of special guests at Roots stores

Celebrities have long made a point of shopping at Roots. Here are the latest sightings of prominent figures from the world of entertainment, sports and politics that visited Roots stores recently:

· Bloor Street, Toronto - Dalton McGuinty, the Premier of Ontario, shopped at the Roots flagship store.
Actor Alan Rickman, known from the Harry Potter movies, visited the store where an after-screening event was held for his latest movie Snowcake. Also at the store: Actor/comedian Dan Aykroyd; VJ Melissa Ford; music video director Lil’X; Canada’s Next Top Model host Jay Manuel; and entertainer Sugarbaby.

· Bayview Village, Toronto - R&B and gospel singer Eric Benet purchased a Cooper Kanga Hoody at the store.

· Birmingham, Michigan - Actress Cheryl Hines, most famous for her role as Larry David’s wife on HBO’s Curb Your Enthusiasm, shopped at the store while preparing her wardrobe for this month’s Sundance Film Festival.

· Mont Tremblant, Quebec - Actress Catherine Zeta-Jones, known for her roles in such films as The Legend of Zorro; Chicago and Ocean’s Twelve, visited the store.

ADDING TO THE SHOPPING EXPERIENCE

Results from pilot project to determine benefit of in-store kiosk with computer

This week wraps up the first-ever Roots “Spin & Win” contest. Designed as a marketing tool to promote the company’s recently revamped and expanded website, the month-long contest gave shoppers free prizes and a chance to win a $500 shopping spree.

As part of the initiative, all shoppers received tokens with a numbered code upon entering the three participating stores in Toronto. Using a computer at an in-store kiosk, customers typed in the code from their token. Each token was a winner and prizes included $5 off a minimum $20 purchase, $10 off a minimum $50 purchase, and discounts off purchases made at roots.com. Additionally, each participant was given five ballots to enter for a shot at the grand prize of a shopping spree.

“People have been lined up to use the kiosk and enter the contest,” says James Connell, Director of E-Commerce, Digital Marketing and New Media at Roots. “Based on the rate of redemption, I think the effort was successful.”

Tested only at Roots Central at the Toronto Eaton Centre, Roots Yorkdale, and the flagship store on Bloor St., the contest also served as a fun way to enhance the in-store shopping experience. It also helped attract thousands of more people to register their names and email addresses with Roots in order to automatically receive mailings about new products and new promotions at Roots.

PARTY TIME

Staff usher in holiday with annual celebrations

In late December, in keeping with a time-honoured tradition at Roots and the festive spirit of Christmas, staff at the Head Office, Distribution Centre and leather factory took part in their annual holiday get-togethers.

At the Head Office, employees converged on The Hub area for an evening of live music, refreshments and prizes. During the event, Roots Co-Founders Don Green and Michael Budman presented gifts (leather jackets and bags) to employees who recently celebrated landmark anniversaries in their careers at Roots (5 and 10 years).

The leather factory hosted its traditional holiday lunch for its employees with freshly cooked turkey along with potatoes and fresh vegetables. Karl Kowalewski, Director of Leather and his brother Henry Kowalewski, Plant Product Manager at the factory, participated in the celebrations as they always do every year. As part of a lucky draw, Leather Stitchers Ibette Urbine won a 32" LCD High Definition flat screen TV and Maria Silva won a mountain bike with anti-shock suspension. All employees also received a turkey and other gifts.

A little further south at the Distribution Centre, Bob Baker, Director of the DC, held a holiday luncheon on the premises for his entire team. Adding to the holiday spirit, they were accompanied by Buddy the Roots Beaver and Mrs. Clause. Several prizes were given away including a 27” Toshiba TV, won by Jaswinder Phull and two Panasonic Microwave ovens won by Yvette Gordon and David Cheng. Other prizes included a music system and Roots items.

Michael and Don participated in all three celebrations where they thanked employees for their hard work, gave away prizes and congratulated everybody for the success of Roots in 2006.

MVP OF THE MONTH

Spotlight shines on the man on the move who delivers the goods

It’s not just what Ziggy Pisch does every day at Roots that earned him December’s MVP of the Month recognition. It’s also how he does it. Ziggy is your proverbial nice guy. Always agreeable, always helpful, always with an easy smile. It’s no surprise he’s a popular figure at Roots.

As head of the Transportation Department, Ziggy oversees both company vehicles and is responsible for all sorts of deliveries and pick ups for the stores, the Distribution Centre/Warehouse, the Head Office, customers, contractors and special projects. As such, he’s usually on the move. You name it, if it’s in Toronto and needs to go from one place to another at Roots, Ziggy is on the case.

Last summer, he celebrated his 15th anniversary at Roots. Ziggy, who grew up in Toronto, joined the company in 1991 as an Order Filler, working in the Shipping/Receiving side of the business before transferring to his current position.

“In my work, things can be moving along at a normal pace, but can then quickly turn quite hectic,” says Ziggy, 35. “Staying on top of the situation can be demanding, but at the same time very satisfying when it all comes together. I receive a great deal of satisfaction knowing that the people at Roots are depending on me to be the link between all the departments.”

Known for his reliability, Ziggy is a personable, down-to-earth man who is extremely loyal to Roots. “Over the years, I have met many interesting people in my work and I’ve been lucky to experience many exciting things at Roots. It helps motivate and encourage me to see all the new and exciting things yet to come for Roots. I’m looking forward to being part of it.”
Roots is fortunate to have Ziggy as part of its team.

STYLING A CITY

Windsor launches line of city-branded Roots products

Along with film producers, rock stars, concert promoters and the US Olympic Association, the latest to turn to Roots for custom-designed products are mayors looking to promote their cities with style. Last month, the mayor of Windsor launched the first-ever line of city-branded products made by Roots.

The custom-designed collection was initiated by Mayor Eddie Francis who first contacted Roots last year with the idea as a way to help enhance the city’s image and cachet. Liz Doggett, Manager of the Wholesale Operations at Roots, along with Joanna Iachetta and Kim Ryatt, Account Managers in the Business-to-Business Department, coordinated the collection comprised of T-shirts, sweatshirts, baseball caps, fleece-lined toques and bags featuring the Roots and Windsor logos.

“Roots has worked closely with the City of Windsor to design a very appealing line of clothing with a look that reflects our great pride in Windsor,” says Mayor Francis. “The merchandise offers local residents and out-of-town visitors items that display pride, recognition and quality along with a very Canadian feel, which is why we approached Roots.”

The specialized apparel is available in select locations in Windsor, with more locations to be added in the coming months.

HOLIDAY SPIRIT AT ITS BEST, PART 3

Stores in Western Canada show their real colours by helping their communities

As highlighted in the last two issues of The Source, as part of one of the end-of-the-year traditions at Roots the staff at many if not most stores come together to do something in support of their respective communities. All their numerous initiatives can’t be spotlighted in one issue.

The last two issues spotlighted the actions of stores in Eastern Canada, Quebec and Ontario. This last installment, focuses on stores in Western Canada.

Kingsway, Edmonton, AB – Store Manager Sheila Brisson and her team donated their Christmas staff party money to Catholic Social Services, which provides support to new immigrants in Canada. They also collected money among the staff by selling bottles of water in recent months to purchase Roots clothes and toys for an immigrant family.

• Mayfield Common, Edmonton, AB – Store Manager Ron Deering and his team donated caps and toques to Kids With Cancer Society, which provides support and services for children with cancer.

• Chinook Centre, Calgary, AB - Store Manager Denise Bazzana and her team donated their Christmas Party funds to the Alberta Children’s Hospital.

• Grandview Outlet, Vancouver, BC – Store Manager Daniela Bosa and her staff helped the Salvation Army with their Adopt A Family campaign. They arranged a bake sale to raise money for a family that lost their father. The staff bought gift certificates at Chapters, Roots clothes and chocolates for the family and also donated a gift basket.

• Kamloops, BC – Store Manager Darlene Thorne and her team saved all their empty bottles of water in the store during the whole year, and recycled them to get money and buy food for the Society for the Prevention of Cruelty to Animals.

Mayfair, Victoria, BC – Store Manager Bob Heyes and his team donated money to the grocery chain Thrifty’s Feed a Family campaign. With this money, they were able to purchase hampers for 12 families.

• Seven Oaks, Abbotsford, BC – Store Manager Avis Baker and her team used their Christmas staff party money to help the Salvation Army and its Adopt A Child campaign by buying a Roots watch and a Roots sweatshirt for an unprivileged child.

• Victoria, BC – Store Manager Lea Weir and her team arranged a clothing drive for the Women in Need Society, which helps women and children. They also donated their Christmas staff party money to buy Roots clothes for underprivileged children in their community.

• Winnipeg Outlet, Winnipeg, Manitoba – Store Manager Paul Rogers and his team helped the local charity Koats for Kids, which collects gently worn/new coats, hats and mitts for needy children. Each Roots employee donated money for the cause.

SPEAK TO MY AGENT

The littlest customers show their Roots

You’re never too young to look good in Roots. Many people obviously agree, based on the mail we receive in the Communication Department. Both customers and staff often send in photos of their children, cousins, nieces, nephews, grandchildren, friends or neighbours wearing Roots, asking if they could appear in a future ad campaign for Roots.

We can’t make any promises about that but starting with this issue of The Source, we will publish a selection of such pictures on a regular basis. Everyone is welcome to submit their favourite shots of little kids in Roots. For now, our focus is on children up to the age of five years old.

Send your photos to photogallery@roots.com Be sure to include the name and age of each child in the photo, where it was taken and a sentence stating that you agree that the photos can be used in The Source.

NEW AND NOTEWORTHY

GOING PLACES
The right look before and after taking to the slopes

The ski-city line of Roots apparel that arrived in stores in recent weeks is not just stylish but also a source of information. Inspired by popular North American locations, the collection features creative graphics reflecting the lifestyle of each chosen ski resort – Whistler, Banff, Mont-Tremblant, Aspen, Park City, and Sun Valley – and spotlights the year in which each was established. For example, the oldest is Banff which was founded in 1880.

Coordinated by Director, Merchandise Purchasing and Flow Jarar Kazmi, Merchandise Manager for Women Julie O’Neil, Associate Men’s Designer Dylan Anderson with prints designed by Graphic Artist Stephanie Briers, the line is made up of T-shirts, polos and sweatshirts. The collection also includes two big cities for good measure – Toronto and Vancouver.

Made for men, women and children, the collection is available in select stores in Toronto and Vancouver and in the ski-city stores.

Men’s: Sizes available: XS – XXL; Retail price range: $32 - $78
Women’s: Sizes available: XS – XL; Retail price range: $32 - $78
Kids: Sizes available: S – XL; Retail price range: $22.95 - $49.95
Babies: Sizes available: S – 5T; Retail price range: $18.95 - $39.95

MAKING LIFE EASIER FOR NEW PARENTS
Roots Diaper Bags prove a popular accessory

To meet the big needs of a little baby, the right diaper bag can make all the difference. The solution from the Roots Babies Department has attracted many parents.

The stylish bag with multiple pockets is designed to suit both men and women. Made in one size from 100% Nylon fabric, the bag comes in a navy and black combination, and in a new walnut colour, introduced this season. Additional features include loops with snaps to attach to the stroller for easy carrying. The nylon shell wipes down easily with sponge allowing easy care.

Designed by Senior Accessories Designer Lynne Morris, Senior Babies Designer Elsa De Souza and coordinated by Merchandise Manager for Babies and Kids Marisa Battaglia, the bag has long been a success with new moms. It’s also been mentioned on many maternity-related blogs.

“I have a Roots diaper bag and I love it,” says one of the bloggers about the hit bag. “It has front pockets in which I put two diapers for each child so I don’t have to rummage around in the big part. It also has a lot of little pockets, a place for my bankcard, a big back pocket (perfect for a colouring book and crayons), and lots of room in the middle for toys, books and extra clothing.”
We couldn’t say it better.
Available in select Roots stores in Canada.

Retail price: $42.95

BRIGHT KIDS
Sending the right message in style

As part of the ‘Future Looks Bright’ campaign (see cover story), four new pieces have been added to the kids collection. For girls, the latest shirt to hit stores is the Haily long-sleeve T-shirt. Available in lotus pink, honey peach, and sunrise yellow, the brightly-coloured shirts feature positive messages: ‘The Future Looks Bright’; ‘Down to Earth’; and ‘Ready For Anything’.

The latest short-sleeve shirts for boys in arrive in stores also feature positive messages. The ‘It’s Cool to Be Green’ shirt comes in foliage green; the ‘Protect Nature’ shirt comes in sunrise yellow, and the ‘Save Our Oceans’ shirt comes in grey mix.

All kids shirts are made of 100% cotton jersey and are currently available at select stores in Canada and the US.

KIDS: Haily LS T-Shirt, sizes S-XL, retail price: $24.95; It’s Cool To Be Green T, sizes S-XL, retail price: $19.95; Protect Nature T, sizes S-XL, retail price: $19.95; Save The Ocean SS T, sizes S-XL, retail price: $19.95

ORGANIC FOR BABIES
Little ones deserve the best in soft cotton

The latest baby collection of the season is the Organic Layette Group. Made from 100% organic cotton, the environmentally friendly line has a soft texture just right for babies. Each piece features the traditional Roots beaver logo and comes in Solid Ice, Striped Ice and Driftwood.

Designed by Elsa De Souza, Senior Designer of Babies, the collection will arrive in Roots stores in Canada next week.

• BABIES: Organic Jumpsuit, sizes XS-XL, $32.95; Organic 2PC, sizes XS-5T, $32.95; Organic Bodysuit, sizes XS-XL, $16.95; Organic Diaper Pant, sizes XS-XL, $16.95; Organic Toque, sizes XS/S and M/L, $12.95; Organic Blanket, one size, $32.95

GREEN TIP # 29

Easy ways to help the environment

Ditch plastic bags. Every year, Canadians use an estimated 10 billion plastic bags, (including 200 million in Toronto) a considerable contribution to the 500 billion to one trillion used worldwide. That’s a lot of material that’s anything but eco-friendly. Made from polyethylene, plastic bags are not biodegradable and are making their way into our oceans and waterways.

According to recent studies, the oceans are full of tiny fragments of plastic, all toxic, that are beginning to work their way up the food chain. Do the responsible thing. Invest in stronger, re-usable bags, and avoid plastic bags whenever possible.

HEALTH TIP # 26

Easy ways to stay healthy

Tea party benefits all guests. Celebrity testimonials are all well and good, but none of them can top this: tea is the beverage most commonly enjoyed by centenarians around the world. The free radical-inhibiting property of tea is more potent than that of vitamin E, and tea is a proven preventative and treatment for atherosclerosis (hardening of the arteries).

The polyphenols in tea, especially the catechins, are powerful antioxidants that help ward off diabetes and cancer.

Source: Secrets of Longevity, By Dr. Maoshing Ni

SPECIAL DELIVERY


Letters from the world of Roots

LEAVING THEM SINGING
Recently, I was shopping for a gift for a person I’ve never met - my son’s girlfriend. They live in Japan and Christmas was going to be our first time meeting. All I knew about her was that she loves anything from Roots, her favourite colour is pink, and that she wears a small.

Normally, I loathe shopping! When I entered the Roots store in Hamilton, (Ontario), I was greeted by a person who was smiling and asked if she could help me with anything. Pink is not a colour for winter. There were no small jackets. I was frazzled, to say the least.

I would like you to know how wonderful this salesperson was. Her name was Miyeko Simons. She asked me questions about the girl. Told me that if it’s a jacket, it’s best not to buy a small to allow for layers to be worn under it. She advised me about things that, had I not been so stressed out, I might have thought about.

Finally, she even put the jacket on so I could see what it looked like. She looked beautiful in it. By the time I left your store, I was singing Christmas carols, all thanks to Miyeko.
C. Czikk
Brantford, ON


FRANK DOES IT RIGHT
I’m writing to pay tribute to one of your retail employees. In mid-December, I visited the Roots store in the Eaton Center in Toronto. My main reason was to buy a Christmas gift for a friend although I was not sure what to get.

Fortunately for me, a very nice salesperson by the name of Frank Echeverria offered to help me. He provided excellent ideas. There was a sweater that I was interested in buying but I was not quite sure how it would look on my friend (who is a guy).

Frank tried on the sweater for me so I could see how the sweater might look on my friend. It helped a great deal and I ended up buying the sweater.

Frank demonstrated great customer service and went the ‘extra-mile’ towards closing the sale with me. It worked. I mentioned this to the store manager but I also wanted to send this message to the Head Office to ensure that Frank receives positive feedback from the Roots management.
N. Mohammed
Toronto

WORTH VISITING
I am writing to compliment you for the excellent Roots products that I bought in your store in Pointe Claire during my recent visit to Quebec. All the clothes that I purchased are of wonderful quality and the store staff were extremely helpful. I enjoyed my visit there.
Thank you for such a positive experience.
H. Musgrove
Cleveland Heights, Ohio

SUPERIOR SERVICE
I just wanted to pass on some positive feedback on the great service I recently had at your Market Mall store in Calgary. I believe the person who looked after me, Jennifer Hughes, is the store manager and if not, she should be!

I received a Roots handbag for Christmas from my sister. The first day, I carried it the buckle somehow came loose and I lost it. I was feeling sick about it not only because the bag cost $188 but also because I loved it.

I went to the store and Jennifer said she could try to order a new buckle for me but then spotted the same bag on the shelf. She immediately gave me the replacement piece and said she would order a new buckle for the one still in the store. It was an example of superior customer service.
With the shortage of staff in this city, Roots is very lucky to have someone who cares about your customers. This act will certainly bring me back again and again.....not only because of the quality of your products but the excellent service I received. Thank you.
L. Smith
Calgary, Alberta

The Source wants to hear from you. In addition to reporting on new developments at Roots, The Source also serves as a forum for ideas and commentary from readers. Please send your letters to Robert Sarner at rsarner@roots.com Letters may be edited for length and clarity.

Thursday, January 04, 2007

THE BEST OF 2006



In life, things happen. At Roots, good things happen all the time. And we don’t mean simply the selling of great products every day of the year.

To be sure, Roots is a business but it’s also much more than that. It’s a community of people who come together every day to work and contribute to a culture and heritage that first began in 1973. Each Roots employee, in his or her own way, helps make things happen that make Roots such a special place, full of innovation and achievement on many levels.

With 2006 about to morph into 2007, we wanted to take stock of the past 12 months at Roots. Due to space limitations, we’re simply presenting some highlights (in chronological order). Of course, it’s impossible to really capture a year in the life of Roots in just a few pages. For a more comprehensive account of 2006, you can always consult past issues of The Source.

As much as 2006 has proven positive for Roots, initial signs for 2007 point to another exciting year for Roots. Stay tuned to The Source as the story unfolds over the next 12 months.

GETTING THE POINT ACROSS

Someone’s obviously taking notice of the communication and public relations work of Roots. In January, Co-Founders Michael Budman and Don Green received the 2006 Award of Excellence for Communication and PR from the Canadian Public Relations Society (CPRS). Awarded primarily for actions taken over the previous year, it is the greatest honour a business leader can receive from the professional association of communicators in Canada.

Michael and Don received the award at a special luncheon at Toronto’s Fairmont Royal York Hotel in the presence of 300 people from the fields of business, media, entertainment, sports and fashion.

The CPRS Award was established in 1991 to demonstrate that a successful CEO or top business executive must be an excellent communicator in addition to having other abilities. Past winners include some of Canada’s top business people, such as Charles Baillie, Chair, TD Bank Financial Group; Dominic D’Ale-ssandro, President and CEO, Manulife Finan-cial; Piers Handling, CEO of the Toronto International Film Festival; Bobbie Gaunt, President and CEO, Ford Motor Company of Canada; and Allan Stark, President and CEO, American Express Canada; John Cassaday, President, CTV.

WINNING GOLD AT THE OLYMPICS


For two weeks in February, the eyes of the world were on Torino, Italy as the XX Winter Olympics took place. Roots was centre stage, thanks to its work as the official outfitter of Team USA. At the opening ceremonies, watched on TV by an estimated two billion people, Roots received huge recognition and widespread media attention for the distinct look of the large US delegation as it entered the stadium. Each athlete wore a beautiful white leather jacket and the Roots beret (in red, white or blue).

NBC’s Today Show announced live from Torino that the Roots Team USA beret was voted the trendiest, must-have Olympic item at the Winter Games. Standing outside in downtown Torino, host Katie Couric modeled the beret as she told viewers that Roots won the Today Show’s online poll by a landslide, taking 58% of the votes. As she spoke on camera, dozens of smiling spectators behind her were also wearing the beret.

Adding to the success of Roots in Torino, Speedskater Apolo Ohno, the US athlete that Roots sponsored, became one of the main stars of the US Team after winning three medals (including a Gold). He made several media appearances dressed in Roots.

In addition to being sold at Roots stores in the US, the Olympic collection was also available for the first time at some 1,400 Target stores throughout the country.

IN BOOKS WE TRUST

The printed word has always had pride of place at Roots - in its advertising, and in-store customer communication and its support of literacy. This year, Roots also helped launch two books, both of which were also sold in stores.

In January, the flagship store on Toronto’s Bloor Street hosted an evening in honour of Xiaolan Zhao and the publishing of her book Reflections of the Moon on Water: Healing Women’s Bodies and Minds. Among the several hundred people in attendance were writers Margaret Atwood, and Michael Ondaatje and book publishers Ann Collins of Random House and Louise Dennys of Knopf Canada.

In September, the new Roots Rosedale store in Toronto was the venue for the launch of Noah Richler’s book This Is My Country, What’s Yours? The store was packed with guests, including a strong representation of Canada’s literary scene. The event was part of the Smarten Up campaign that Roots launched in conjunction with Indigo Books to promote literacy.

THE GREAT ONE JOINS TEAM ROOTS


Last winter, it was announced that hockey legend Wayne Gretzky would be working with Roots on various projects over the next four years. In this role, The Great One is serving as an official ambassador for Roots and is involved in designing clothes and various items for the company.
In late February, the first official Roots Wayne Gretzky line of jackets, sweatshirts, T-shirts and other pieces arrived in stores. A percentage of the proceeds of the sales went to the Wayne Gretzky Foundation, which provides less fortunate youth with the opportunity to experience the sport of hockey.
In June, Wayne Gretzky, his father and son, appeared together wearing Roots apparel for Father’s Day in large posters in Roots stores, in colour ads in newspapers across Canada - and, lest we forget, on the cover of The Source.
Shortly after, as part of the Roots tribute to Canada for the July 1 holiday, Wayne showed his true colours. The Great One dressed in the Roots 2006 Canada Day collection and app-eared in posters and newspaper ads celebrating Canada and Roots.

MOTOWN EVENT IN DETROIT SUPPORTS CHARITY

Roots has always been known to throw a good party, especially when it’s for a good cause. In February, leading personalities from the world of entertainment, sports, business, fashion and media took part in the Roots Motown Super Soul Revue in Detroit in support of the ‘Music Rising’ charity.

Motown superstars Martha Reeves and the Vandellas, The Contours and The Velvelettes topped the bill at the city’s historic landmark The Roostertail, the preeminent venue for Motown acts in the 1960s. Organized by Roots and D.O.C. Optics, the Revue was timed to take place on the eve of the Super Bowl being played the next day across town.

Hosted by Roots Co-founders Michael Budman and Don Green and D.O.C. President Richard Golden, the crowd of 500 included Robbie Robertson (Member of the Rock and Roll Hall of Fame); producer Bob Ezrin (Pink Floyd, Peter Gabriel); and Paul Allen, owner of the Seattle Seahawks (who played the next day in the Super Bowl).

In addition to supporting Music Rising, which is helping flood-ravaged New Orleans, Michael and Don and their longtime Detroit friend Richard Golden planned the evening in honour of the city and music of their youth as part of Super Bowl Weekend in Detroit.

A TOUCH OF CLASS


In reviewing the highlights of 2006 in Roots apparel for women, one of the great pieces was unquestionably the Denyse Jacket. It first appeared in stores in February and almost immediately started flying off the racks. Originally available only in a short version in black and kalamata, they later were also produced in a longer version in other colours (white, chili pepper and electric blue) due to popular demand.

Made from highly breathable 100% cotton French Terry fabric, the jackets blend functionality with fashion featuring details like zippered side pockets, a stylish funnel neck collar and an asymmetrical front zipper. With a flattering fit, these jackets are a great alternative to the traditional sweatshirt. They were designed by Roots Yoga Director Denyse Green with Senior Women’s Designer Jules Power.

SUPPORTING RETHINK


In early May, as part of its on-going support for different causes, Roots helped kick off the annual Rethink Fashion Targets Breast Cancer (FTBC) campaign with a special gala at the flag-ship store in Toronto.

Fashion Television’s Jeanne Beker, the MC for the evening, paid tribute to Roots, which has supported the Rethink campaign for the past several years. More than 600 people attended the Spanish-themed event that also featured performances by Flamenco dancers and female vocalists Jodi King and Linda McLean.

The evening also launched the FTBC collection of T-shirts, tank tops and hats sold exclusively at Roots stores across Canada. Proceeds from the sale of the collection go to Rethink for research into finding a cure for breast cancer.

MAKING THE SCENE AT THE GRAMMYS


It’s easy to understand why so many people have the impression that Roots seems to pop up everywhere. In February, in yet another example, Roots made its debut at the Grammy Awards, capturing the fancy of prominent figures from the entertainment world.

As part of the 48th Grammy Awards in Los Angeles, Roots apparel, hats and leather bags were available in the Talent Gift Lounge where stars congregated during the three days leading up to the actual Award Ceremony. Items from the Roots Team USA Olympic collection proved especially popular with the stars.

Celebrity performers and presenters, including Grammy-winner Kelly Clarkson, Mariah Carey, Elvis Costello, James Taylor, Herbie Hancock, John Legend, Billie Joe Armstrong (of Green Day), Chris “Ludacris” Bridges, Will.i.am, Dr. John, Jennifer Love Hewitt, and Mary J. Blige, stopped by the Roots stand, many posing for photographers as they wore their new Roots.

CAMPING OUT IN STYLE



The summer is a special season in everyone’s life but it’s also the time when youth in North America fortunate enough to go to camp get to escape from the city, connect with the beauty of nature and have fun in the wilderness. The Co-Founders of Roots have always said their time at Camp Tamakwa in Ontario’s Algonquin Park had a major influence on them as they were growing up. As such, camp has been an integral part of Roots culture and this year the Roots Camp collection was one of the biggest hits of 2006.

Launched in late April, the collection was made up of sweatshirts, zip hoodies, sweat pants and shorts, T-shirts, button-up shirts, cargo shorts, and a ribbed tank top. The entire collection featured the distinct camp green colour and the signature Roots Camp logos, making the pieces easily identifiable.

In May, in a tribute to Roots Camp, one of Canada’s most influential fashion chroniclers, the Globe and Mail’s Saturday Style section, featured four colour photos of items from the collection in an article entitled “Goodbye Lululemon, Hello Baggy Pants which said: “…The new Roots Camp line is right on the money, especially with its old-school forest green. It’s schlump chic…”

IT'S IN THE BAG


The Roots Eco-Bag may not have received the same attention nor generated the same sales figures as Roots leather bags in 2006 but it was a hot item nonetheless.

Introduced in May, the eco-friendly re-usable shopping bag was a big hit with customers, especially those looking to lessen their environmental footprint. It proved so popular that the initial supply sold out and thousands more had to be ordered.

Made of 100% washable, undyed cotton canvas, the bag has a reinforced bottom to ensure durability. It was created in an effort to reduce the use of paper bags. It didn’t exactly hurt its appeal that there was a special offer whereby customers who bought the Eco-Bag received 10% off on future purchases of regularly priced merchandise.

AND THE WINNER IS...

For the second straight year, Roots was a sponsor of the Green Toronto Environmental Awards which celebrate leading companies, organizations and individuals who contribute to making the city a better place to live from an environmental perspective.

In early May, Toronto Mayor David Miller hosted a special VIP reception and ceremony at City Hall where awards were presented to the winners who also received $5,000 each to donate to the environmental organization of their choice.

Roots, which underwrote the prize in the Green Design category, was one of the original sponsors of the Green Awards when they were first launched in 2005. Don Green took part in the event, presenting the Green Design Award to the Toronto Botanical Garden.

UNITED IN VICTORY


In early June, the Roots United collection arrived in stores just ahead of the opening kick off of the World Cup soccer tournament. Made up of soccer jackets, jerseys and T-shirts, the collection was created in honour of countries playing in the FIFA World Cup, which takes place every four years. As the largest, most anticipated, most widely viewed international sport event, the World Cup and the Roots United line proved a potent combination in Canada’s multicultural cities.

The collection featured 16 teams/countries participating in the tournament, all of which had huge numbers of fervent supporters in Canada. As a result, Roots United proved a run-away success, with many models/countries selling out.

The eye-catching ad campaign for Roots United featured Haydain Neale from the Toronto-based band Jacksoul and Marissa Roberto, a Saskatoon-born dance artist of Italian descent.

RESULTS ANYTHING BUT FLAT


Of the many great successes at Roots in 2006, one stands out as the most phenomenal, and also probably the most gratifying. Made in the Roots factory in Toronto, the Roots Flats collection has far surpassed sales projections. Launched in July, the popularity of these leather bags shows no signs of subsiding. To meet the demand, the factory has had to add staff and is working at full capacity.

Each week, customers are buying literally thousands of Village Packs, Village Bags, Small and Large Venetian Bags, and Venetian Village Bags. The Flats are the biggest hit in the history of Roots leather bags, going way beyond even the success of last year’s Emily Bag.

Flat bags are the counter-trend to extra-large, bulky oversized handbags. They evolved from the need and desire of many women for hands-free accessibility while out shopping or running errands. Many women sport large work or gym totes during the day and on the weekends like a sleek flat bag such as the Village Pack, not only for style but for comfort and ease, too.

The Flats, which earned their name because they are literally flat, are extremely functional with pockets for cell phones, Blackberrys, iPods and other items.

The design is the result of a collaborative effort involving resident leather expert Karl Kowalewski, Diane Bald, Denyse Green, Susie Shiffman and overseen by Michael Budman.

The success of the Flats is the source of great satisfaction. Leather has a special place at Roots. It’s part of the soul of Roots. Original leather goods have been at the heart of the company since its inception in 1973 when Roots began by making shoes.

Today, 33 years later, judging by the formidable success of the Flats, it’s still an important part of what makes Roots…Roots.

SOUNDS LIKE ROOTS


Good vibrations reigned at Roots in 2006 for all kinds of reasons. One of them was the release in July of the CD The Roots of Reggae, part of the “Roots of…” music series of recordings launched in late 2005 with The Roots of Motown.

Produced by Michael Budman, in conjunction with Universal Music, The Roots of Reggae was inspired by his great affinity for Jamaica, the birthplace of reggae and one of the inspirations behind the creation of Roots in 1973.

The 18-track CD showcased the biggest names in reggae including Bob Marley and the Wailers, Toots and the Maytals, Third World, Peter Tosh, and Gregory Isaacs. Many of the greatest reggae anthems of all time are on this CD, such as Sun is Shining; Wonderful World, Beautiful People; The Harder They Come; You Can Get It If You Really Want and Many Rivers To Cross. The liner notes were written by Grammy Award-winning ethnomusicologist Rob Bowman.

The success of The Roots of Reggae mirrored the sales of The Roots of Motown. Next up in the series will be The Roots of Soul, in February 2007.

‘ROOTS 73’ SPREADS ACROSS CANADA


Things have never been better on the Roots outlet front. Due to the incredible success of the existing locations in Canada, five new ‘Roots 73’ outlet stores opened for business in 2006. The first of the ’06 generation was inaugurated in Thunder Bay, Ontario in July, followed in September by Brossard, Quebec where the Roots outlet is part of the new Quartier Dix30, set to be the province’s largest shopping centre when it’s fully built.

A few weeks later, Kanata (in the west end of Ottawa) became home to an impressive new 5,000 sq. ft. ‘Roots 73’ store. In November, Calgary and London, Ontario were added to the ‘Roots 73’ roster.

In addition, locations in Sarnia, ON and Halifax, NS were converted from company stores to ‘Roots 73’ outlets earlier in the year. Currently, there are 25 ‘Roots 73’ outlet stores across Canada.

BRINGING STYLE TO THE OFFICE


Unknown to most Roots customers and many staff, Roots has a highly successful, on-going relationship with NBC Television in New York. Initiated in the early 1990s with the Roots/Saturday Night Live collection, the collaboration has grown over the years and in August became even stronger when NBC signed a deal with Roots for a special line of merchandise for the hit series The Office. Based on the original British series of the same name, NBC’s version of The Office is now in its second season.

In addition to the products made for NBC, Roots also has a strong retail presence at the NBC Experience Store in New York’s famous Rockefeller Center where Roots has its own branded section. NBC carries a number of co-branded collections produced by Roots (and made mostly in Canada) including the US Olympic Team line; a New York City-themed collection, a Saturday Night Live collection, and now a line for The Office.

NOTHING LIKE A GREAT SWEAT


For nearly a quarter century, Roots has been a leader in the field of fleece. As Product Development Coordinator Syd Beder put it so aptly in the summer: “Fleece is to Roots like denim is to Levis.” But Roots knows better than to rest on its laurels and this year focused on taking its sweats to a new level of quality.

To that end, the design teams for both men and women created the most advanced collection ever. On the style side, they re-examined the making of sweats and observed customer preferences. In the process, they’ve created a softer-feeling product and introduced value-added features to the fall styles never before seen at Roots.

With each detail given close scrutiny, it was the most well thought-out collection and offered customers more depth and greater selection (including new fashion colours) than in previous years. Emphasizing the back-to-school style, the fall sweats came with some characteristic collegiate branding with campus-inspired appliqués and print details giving the collection an athletic feel.

The innovations and the ad campaign supporting the collection came at a time when sweats in general are enjoying a renaissance of sorts.

AIDING THE AIDS FIGHT

In keeping with its time-honoured involvement in community-related projects and social causes, Roots supported a major international AIDS conference in Toronto in August. As the official outfitter and sponsor of the XVI International AIDS Conference, Roots subsidized the cost of merchandise provided to the organizers of the massive event.

The five-day gathering attracted some 25,000 participants from around the world including scientists, doctors, educators and policy makers, community leaders and people living with HIV/AIDS.

In supporting the conference, Roots supplied specially designed T-shirts for volunteer staff and for the AIDS 2006 Youth Program in addition to creating conference souvenir T-shirts and souvenir caps for sale at various locations in Toronto to raise funds for AIDS-related work. Roots also donated yoga mats for use by delegates at yoga classes and returned a percentage of sales of T-shirts sold in Roots stores to the Toronto organizing committee.

WEST MEETS EAST


In a reflection of its increasing global presence, Roots launched the first phase of a major expansion of its presence in Asia. In November, Don Green and Michael Budman traveled to Hong Kong to take part in the official inauguration of two new stores.

Working in partnership with the Hong Kong-based Li & Fung Trading Ltd, Roots is also preparing to open stores in China and other countries in Southeast Asia. The plans call for dozens of new stores in the next two to three years.

During their trip, Michael and Don also went to Taiwan to participate in the re-launch of the flagship store in Taipei. Roots already has 20 stores in Taiwan, operated by Li & Fung.

A NEW CONCEPT STORE OPENS


In August, true to its heritage, Roots added a creative new dimension to its extensive retail presence when it opened Toronto’s first environmentally friendly store which combines fashion, home design and yogawear. Located just up the street from where Roots began in 1973, ‘Roots Rosedale’ opened on the 33rd anniversary of the inauguration of the first store.

Designed by architect Diane Bald, Founder and Creative Director of Roots Home Design, who worked closely with Pauline Landriault, Director of Visual Planning and Store Development, Roots Rosedale is filled with products for the eco-conscious, active consumer from organic cotton apparel to vegetable tanned leather goods and linens made from bamboo fibers.

The new store takes the core values of Roots - personal well-being, a healthy lifestyle, aesthetics and respect for the environment and the community - and translates them into a lively, engaging and socially responsible retail space.

In addition to the products on sale, Roots Rosedale was built in a way that’s easy on the environment due to all the eco-friendly building materials used in its construction.

ROOTS YOGA REACHES NEW HEIGHTS


In September, Roots Rosedale in Toronto added an important component with the opening of the Roots Yoga Studio situated upstairs on the third floor.

Conceived and managed by Denyse Green, a seasoned teacher, the studio offers instruction in six main types of yoga for yogis of all levels. Each week, there are 25 classes taught by 11 teachers, all of whom are experienced and certified from various renowned yoga schools. The spacious setting is beautifully designed with lots of natural light and excellent facilities.

In addition to being the Director of the Roots Yoga Studio, Denyse directs the highly popular Roots Yoga line of apparel that she created in 2001.

IN FOCUS AT THE TORONTO INTERNATIONAL FILM FESTIVAL

Ever since being an original sponsor of the Toronto International Film Festival (TIFF) when it began in 1976, Roots has been one of its most passionate supporters. This year, Roots took on a more leading role through its involvement in several TIFF-related initiatives in addition to creating official TIFF merchandise.

For 10 days in September, the Roots flagship store on Bloor Street was a central focal point and meeting spot for festivalgoers. Coordinated by Roots PR Director Raymond Perkins, one section of the store’s second floor was converted into a set/studio for AOL Moviefone’s Unscripted online interview show, another part was used for CTV’s eTalk entertainment program, a lounge was created to host visiting actors, directors, producers and journalists, while the walls of the store were used to exhibit 85 large celebrity portraits by Toronto-based photographer George Pimentel.

In addition, Roots helped organize and sponsor the star-studded lunch for Hollywood columnist George Christy at the Four Seasons Hotel.

Roots was also present at two TIFF-related events. For the official launch party of the Canadian edition of Hello! magazine, Roots provided 100 large Venitian Bags as gifts for VIP guests that included several Hollywood stars. The next day, the Canadian Film Centre had a BBQ for nearly 1,000 festival guests, hosted by film director Norman Jewison. Roots donated a large Banff Bag for the raffle and provided 700 leather key fobs for gift bags for special guests.

RISING TO THE OCCASION - MVPs OF THE MONTH




You can call them members of the Roots A-team, our all-star squad. Over the past year, the 10 men and women seen here were selected as Roots MVP (Most Valuable Player) of the Month.

Collectively, they span various departments of the company and live in different parts of North America. All are highly devoted, talented and hard-working individuals who merit special recognition. All reflect the winning attitude that makes Roots what it is. All were the focus of a separate full-length article sent to all employees, displayed at the Head Office and featured on the Roots website for everyone to see.

Here are the Roots MVPs for 2006 (listed in the order in which they were selected during the year): Maria Chee (Sourcing Manager in the Women’s Clothing and Accessories Department, Head Office, Toronto); Steve Cummings (Store Manager, Park City, Utah); David Young (Senior Designer, Special Projects, Head Office, Toronto); Jarar Kazmi, (Director of Purchasing and Flow, Head Office, Toronto); Lea Weir (Store Manager, Victoria, BC); Andrew Ligama (Assistant Store Manager, Yorkdale Shopping Centre, Toronto); Anna DiNella (Retail Accounting Supervisor, Head Office, Toronto); Julie O’Neill (Merchandise Manager in the Women’s Department Head Office, Toronto); Aran Pamplona (Store Manager Centreville, Montreal); Ziggy Pisch (Head of Transportation Department, Distribution Centre, Toronto).

WEBSITE UNDERGOES MAJOR REVAMP


In November, the Roots website unveiled an impressive new look. The homepage featured a beautiful winter image of the Roots lodge in Algonquin Park under two feet of snow. The next page on the site’s Canadian section showed another pastoral photo for the season along with an eco-friendly tip, in keeping with the Roots longtime commitment to the environment.

Coordinated by James Connell, Director, E-Commerce, Digital Marketing and New Media, the redesign process began last spring with the development of the Roots Canadian online store. Prior to this, roots.com sold products only in the US while Canadian customers were channeled to sears.ca with which Roots had a special agreement to sell products in Canada.

The overhaul of the Roots website is a work in progress that will be completed during the winter. As part of the redesign, many new features are being added such as a revamped section for the Business-to-Business Department, and a special ‘Get Connected’ section where customers can locate Roots stores with up-to-date details and pictures of the store. Customers can also sign-up to receive store-specific emails for updates on new styles as soon as they hit their neighbouring Roots locations. There will also be links to the separate websites for Roots Home (for home products) and Roots Yoga (yoga apparel, accessories and details on classes at the Roots Yoga Studio).

LIGHTS, CAMERA, ACTION... ROOTS


Hollywood just can’t seem to get enough Roots. Over the past year, producers ordered custom designed products from Roots for no less than 12 different movies. In most cases, the items, ranging from leather goods to apparel, were used as gifts for cast, crew and the media.
The clients included most of the major Hollywood studios such as Paramount Pictures, 20th Century Fox, Warner Brothers, and Sony/Columbia Pictures. The movies for which the products were made include The Devil Wears Prada, Snakes on a Plane, Spiderman 3, and Mimzy.

In addition, Roots made custom designed products for various made-for-TV movies and other productions for HBO, NBC Universal and Warner Brothers. Special credit goes to Los Angeles-based Sales Representative Wendy Goodman and Mary Jane Saliba, Senior Product Coordinator in the Business-to-Business Department at the Head Office in Toronto, who oversaw the execution of these often time-sensitive orders.

GIFT GIVING MADE EASY


For the first time in several years, Roots produced a full-fledged gift catalogue for the end-of-year holiday period. Published in November and distributed in stores, as an insert to newspapers and delivered by Canada Post to select home addresses, the 44-page guide was well received. It featured a wealth of ideas for gifts for even the hardest to please on anyone’s gift giving list.

Designed by David Chang of Visual Communication, the easy to use catalogue showcased a select-ion of the best of Roots apparel, accessories and leather goods for the season. It was printed on recycled paper and a separate edition was published in French for distribution in Quebec. An online version was created for convenient viewing and for use on roots.com.

ON TOUR WITH ROOTS



Throughout the year, no sooner did the Business-to-Business Department complete one order for a concert tour of a major name in the music world than another would follow. And when we say major, we’re not exaggerating.

In 2006, Roots produced specially designed goods for the tours of Madonna; U2; The Rolling Stones; The Eagles; The Who; Steely Dan; Crosby, Stills, Nash and Young; Barbra Streisand; Roger Waters, and the Dixie Chicks.

In most cases, each order consisted of hundreds of units. Products, all of which were made at the Roots leather goods factory in Toronto, ranged from leather CD holders, to luggage tags and large notebook Banff Bags. The performers used them as gifts for band members, their road crew and as VIP giveaways. David Jackson, Product Coordinator in the B2B Department, played a key role in translating the above orders into reality, often with little advance notice.

DOING THE RIGHT THING


Roots employees are an impressive bunch. When not at work, many of them are busy serving their communities. Throughout 2006, The Source regularly published articles about the various initiatives of Roots staff determined to help with a good cause. Across the country, you’ll find Roots employees raising funds to fight deadly diseases, taking action to protect the environment, organizing food-drives, or initiating campaigns in support of the under-privileged.

Currently, during the holiday season, almost every Roots store is involved in a charitable action to mark the holiday season. It’s not an easy task. Roots staff involved in their communities deserve a lot of credit and that’s why this issue of The Source is dedicated to them. Fortunately, Roots staff are usually not alone in their charitable actions. Invariably, their co-workers join their initiative or make donations, and whenever possible, Roots offers its support. It’s called the Roots spirit.

As Anne Theriault, who works in a store in Halifax said after her team members joined her in a local AIDS walk: “I was not walking alone, I was walking for something that Roots also cared for deeply. And there is no better support that a person could ask for than having the company you work for stand behind something you care about strongly.”

Wednesday, December 27, 2006

HOLIDAY SPIRIT AT ITS BEST, PART 2



Quebec and Ontario stores show their real colours by helping their communities

As mentioned in the previous issue of The Source, one of the nicer traditions at Roots during this time of year is that the staff at many, if not most, stores comes together to do something in support of their respective communities. The initiatives are numerous - so many that we can’t spotlight them all in one issue - and take many forms with different recipients. But the intention is always the same: to try to make the holiday season sweeter for people whose daily reality is anything but festive.

In the last issue, we highlighted the actions of stores in Eastern Canada. This time, we’re focusing on stores in Quebec and Ontario.

QUEBEC

• Blue Bonet, Montreal - Store Manager Mark Yoders and his team are donating their old Roots clothes to the Salvation Army in their community.

• Brossard - Store Manager Nataly Keroack and her staff are collecting money so that a woman with a disabled child can enjoy a day out, while someone looks after her child.

• Centreville, Montreal - Store Manager Aran Pamplona and her staff are collecting donations to help the children at Montreal’s Sainte-Justine Hospital.

• Champlain, Brossard - Store Manager Neil Dilis and his team are collecting donations to help the children at Montreal’s Sainte-Justine Hospital.

• Kirkland Outlet, Montreal - Store Manager Aline Nazarian and her team are helping needy children in their community by asking customers for donations for food and toys. They are also collecting clothing to donate.

• Laval - Store Manager Marisa Pamplona and her staff are collecting donations to help the children at Montreal’s Sainte-Justine Hospital.

• Pointe Claire - Store Manager Nathalie Massicotte and her staff are collecting donations to help the children at Montreal’s Saint-Justine Hospital.

• Rockland, Mont Royal - Store Manager Stephanie Campeau and her team are collecting donations to help the children at Montreal’s Sainte-Justine Hospital.

• St. Bruno - Store Manager Genevieve Boisseau and her team are collecting donations to help the children at Montreal’s Saint-Justine Hospital.

ONTARIO

• Cambridge - Store Manager Lori Normore and her staff are helping the local church with the “Out of the Cold” program by serving warm food in the church. They are also collecting food among the staff, to give to the Cambridge Self-Help Food Bank.

• Colossus, Woodbridge - Store Manager Sarah Will and her team are collecting food and money among the staff to donate to a women’s shelter.

• Durham Outlet, Ajax - Store Manager Michael Veira and his staff are collecting stuffed animals and toys to donate to the Chum City Foundation.

• Eglinton Power Center, Scarborough - Store Manager Dennis Ibara and his employees are purchasing items for the Ernestine’s Women Shelter.

• Fanshaw, London, ON - Store Manager Phil Papadopoulos and his staff are collecting money and clothing for London’s Women Abuse Organization.

• Guelph - Store Manager Lindsey Howat-Kinsella and her staff are creating and donating Christmas stockings to the Guelph Aids Committee to give to 18 families affected with HIV or AIDS. The team also bought a goat and a flock of chickens to send to a family in a third world country through Heifer International, a non-profit organization that fights hunger.

• Heartland, Mississauga - Senior Manager Colleen Weber and her team are arranging a food drive to collect food for needy people in their community. They are also collecting used clothing to donate.

• Kanata - Store Manager Susan Van Dalen and her staff are collecting money for the Canadian Forces Personal Assistance Fund, which provides assistance to former wounded members and families of the Canadian Forces.

• Niagara Falls - Senior Manager Jamie Quinn and her team are collecting donations to buy Christmas gifts for the Nova House Women’s Shelter.

• Orfus, Toronto - Store Manager Andrew O’Neill and his staff are arranging a canned food and clothing drive to collect donations for the North York Salvation Army.

• Sarnia - Store Manager Debra MacDonald and her staff are arranging a canned food drive to collect donations for the Inn of the Good Shepherd, which provides services to those who are in need of food and shelter.

• South Keys, Ottawa - Store Manager Susan Van Dalen and her team are sponsoring a family that has two daughters at the Children’s Hospital.

• Thunder Bay - Store Manager Donna Andreychuk and her staff are collecting money and donations for the Bay Patterson Hou- se, a battered women’s shelter.

• Vaughan Mills Outlet, Vaughan - Manager Glenys Hepplestone and her team are collecting money to purchase a gift for the Porter Place, a shelter for boys and men. They are also collecting money to purchase a gift basket for a staff member with MS, who has two daughters.

• Windsor Outlet, LaSalle - Store Manager Bernie O’Beid and her staff are collecting money and clothing for students (and their families) at the Immaculate Conception School in Windsor. The money will go toward a turkey dinner for the students.

• Woodside, Markham - Store Manager Melanie Wright and her staff are arranging a food drive to collect money for people in need in their community.

GUESS WHO JUST DROPPED IN...

Taking attendance of special guests at Roots stores

Celebrities have long been attracted to Roots and in 2006 countless figures from the world of movies, music, media, sports and other fields dropped in to Roots stores in Canada and the United States. There were so many in fact that we can’t list them all here.

For this year-end wrap, we’re including a selection of well-known names (in alphabetical order) of those who we had the pleasure of receiving in our stores in 2006. Actor Jessica Alba, actor/comedian Dan Aykroyd, the Barenaked Ladies, actor Antonio Banderas, singer Buck 65, film director Mike Binder, film producer Jerry Bruckheimer, actor Joan Collins, actor/comedian Drew Carey, comedian Dave Chapelle, actor Russell Crowe, singer Deborah Cox, singer Mariah Carey, actor Jamie Lee Curtis, actor David Duchovny, actor Robert Downey Jr., actor Donna Dixon, actor Harrison Ford, the Foo Fighters, film producer John Goldwyn, actor Melanie Griffith, actor Cuba Gooding Jr., screenwriter Mitch Glaser, actor John Hurt, actor Tom Hanks, actor Dustin Hoffman, actor Goldie Hawn, actor Angelica Huston, actor Eric Idle, actor Michael Keaton, fashion designer Ralph Lauren, actor/comedian Eugene Levy, Ontario Premier Dalton McGuinty, comedian Howie Mandel, the Dave Matthews Band, hockey star Mark Messier, TV/film producer Lorne Michaels, actor Mike Myers, musician/singer Paul McCartney, actor/comedian Bill Murray, actor Rachel McAdams, the Oasis band, actor Jason Priestly, actor Natalie Portman, actor/singer Queen Latifah, musician/singer Robbie Robertson, singer Ed Robertson, actor Kurt Russell, actor Molly Ringwald, snowboarder Ross Rebagliati, film director Jason Reitman, actor Sissy Spacek, skater Jamie Sale, comedian Gary Shandling, actor/comedian Jerry Seinfeld, actor/comedian Marty Short, actor Tori Spelling, actor Vince Vaughn, actor Robin Williams and actor Catherine Zeta-Jones.

MORE GREAT MOMENTS IN 2006


Jan.: Roots releases official collection for Canadian Speedskating Team whose members excel at Winter Olympics the next month.

Feb.: Roots is the official sponsor and merchandiser of the US Comedy Arts Festival in Aspen, Colorado.

March: At 78th Academy Awards in Hollywood, Roots products included in gift baskets presented to nominees in major Oscar categories including Best Actor/Actress.

May: Roots produces first-ever Pride collection in recognition of gay community and their annual celebrations in North America.

June: Roots hosts evening at Head Office to raise funds for Art Gallery of Ontario.

June: Roots involved in annual Idea City Conference in Toronto, providing custom-made Idea City canvas and leather bags to participants.

June: For second year in a row, Roots takes part in Sensation Mode fashion and design festival in Montreal.

June: Roots creates and outfits the official team clothing for Barbados at Central American and Caribbean Games in Columbia.

July: Roots sponsors the Toronto Lesbian and Gay Sports Alliance and provides uniforms for Team Toronto at Gay Games VII in Chicago.

Aug.: Roots launches new fragrance for men, Roots Spirit for Men.

Sept.: Toronto hotspot restaurant and champagne lounge, Lobby, gets major facelift with help from Roots Home Design.

Sept.: During visit to Vancouver, Tibetan Buddhist leader, the Dalai Lama, wears different Roots headwear while taking part in conferences.

Sept.: One of TV’s top rated shows, Entourage, orders customized Banff Bags from Roots for cast and crewmembers.

Oct.: Roots wins two major interior design awards for Head Office work environment.

Oct.: Roots launches first-ever limited edition collection of hats in partnership with legendary US-based cap maker New Era.

Nov.: As part of its continuing support of fight against global warming, Roots stores promote and sell the environmental documentary film An Inconvenient Truth.

Nov.: Indigo Books and Music selects Roots to outfit staff for its stores across Canada in addition to its Chapters and Coles locations.

Nov.: Roots takes part in Toronto lecture by French writer/philosopher Bernard-Henri Levy, presenting him with customized Banff Bag and guests with leather-bound journals.

Dec.: Roots Rosedale store hosts event for launch of new book on original form of yoga.

Dec.: Roots stores feature the work of acclaimed nature photographer Don Standfield.

Wednesday, December 13, 2006

WHEN BHL SPEAKS, PEOPLE LISTEN

Roots supports Toronto lecture by noted French intellectual

Last week, prominent Paris-based philosopher and author Bernard-Herni Levy traveled to Toronto as the guest speaker in the latest installment of the 2006-2007 Grano Lecture Series. The acclaimed series features leading thinkers from around the world who expound on topical issues. For each session, the audience is limited to 130 people, many of them invariably heavyweights from the fields of business, the arts, entertainment and politics.

Levy, (better known in France by his initials BHL), is an old friend of Roots. The friendship began in 1983 when he appeared on the cover of Paris Passion, a city magazine published by Roots Co-Founders Michael Budman and Don Green and Roots Director of Communication and Public Affairs Robert Sarner. The cover piece was on the French intelligentsia and BHL fit the bill perfectly. Outspoken, controversial, highly articulate, the author of many bestselling books, a widely published journalist, a progressive social activist, and handsome no less, he is a true superstar in Europe.

As such, his appearance at the Grano event was much anticipated and attracted considerable press coverage. Roots provided guests with leather-bound journals, made at the Roots factory in Toronto. Inscribed On the inside cover page, they contained the following inscription: “In appreciation of Bernard-Henri Levy, a master of well-chosen words and original ideas, spoken and written.”

BHL showed his prowess with words and ideas when he addressed the future of Europe in a spellbinding 45-minute speech (without notes) and then in his answers to questions from the audience. Although his assessment of the current state of affairs in Europe was rather bleak, he said that ultimately France and the rest of the continent would see better days.

Minutes before his speech, to help celebrate the occasion, Michael, his wife Diane Bald, and Robert presented BHL with a custom-made Roots Ultimate Gym Bag in tribe leather that sported his well-known initials.

DELIVERING THE GOODS

With the onset of the holiday shopping period, Roots stores are busier than ever. Which means so is the Distribution Centre, the vital link between the manufacturing and the retail and wholesale sides of Roots

You can design the best product in the world; you can manufacture it beautifully; you can give it a fair, attractive price; you can create an engaging ad campaign around it; you can inform and excite your staff about it; And yet... without one other element, all the above is meaningless.
If a product does not reach its customers, it’s worth nothing. Not only must it reach its destination, it better get there in a timely manner. Otherwise, you won’t be in business very long.

Such is the responsibility riding on the shoulders of Bob Baker and his team at the Roots Distribution Centre every business day of the year. Especially this month when the stores require a constant replenishment of products due to the huge surge in sales from holiday shopping.

Most customers - even many staff - take for granted how products appear magically in stores. Most people give little thought to how the merchandise gets to each location with such regularity. Not Bob Baker. He thinks about it all the time.

The Distribution Centre, (better known at Roots as the DC), may be far from the limelight but it plays an indispensable role in the life of Roots. As Director of the Distribution Centre, Bob is a critical link in the Roots supply chain. He’s responsible for receiving a dizzying amount of new products and then shipping them to all 150 Roots stores in Canada, the United States and Asia.

The two-way flow is constant, five (sometimes six) days a week, 52 weeks a year. It’s a tall order that entails dispatching nearly 8 million units of merchandise a year, 80% to Roots stores, the rest to wholesale clients. Fortunately for Roots, Bob is at the helm of the DC.

Located in Toronto about a 4-minute drive north of the Roots Head Office, the facility also serves as the company’s retail and wholesale warehouse. In addition, it’s responsible for sending supplies to stores including shopping bags, stationery, gift cards, visual material and other items.
It is almost two years since Roots moved the DC to its current location on Tycos Avenue. Previously, it was situated next to the leather factory in a smaller building. The new facility has 110,000 square feet of space, nearly half of which has a ceiling height of 24 feet, providing considerably more storage capacity than the old DC on Caledonia Road. The new facilities also have a highly efficient system for the put-away and retrieval of products along with a computer-controlled system for the daily replenishment of stores based on an automatic analysis of sales and allocation of products.

Working with a team of 50 people, (not including the many temporary employees hired for busy periods like the current holiday season), Bob is a master of logistics and organization, staying on top of countless details at any given moment. He has no choice as upwards of 25 shipments, (ranging from huge tractor trailers to small vans) are coming in packed with Roots products every day. Add to that the 1,200 to 2,500 cartons of merchandise the DC is sending out the door every day via carriers such as Purolator, FedEx and Green Light.

“We consider ourselves to be in the service business,” says Bob, who joined Roots in 1997. “Among our ‘customers’ are Merchandise Admin, Retail Operations, Wholesale, Visual and Sourcing departments at Roots. They all have different needs. Our job is to ensure that these needs, which sometimes change, are satisfied. Whether it means getting merchandise to our stores faster, improving accuracy, special packaging or complying with shipping instructions for our wholesale clients, we are always looking at ways to improve what we do for the Roots team.”

The DC is indisputably critical to the success of Roots. “Bob is actually running a very large business,” says Roots Co-Founder Don Green. “He has a huge responsibility dealing with all of our products, including everything that’s imported and exported. Michael [Budman] and I rely on Bob and his team to make sure that all of our company stores, outlet locations, franchisees and wholesale clients are served expeditiously. We know that Bob and his staff go out of their way to try to satisfy everybody. They run a very efficient operation and are a pleasure to work with.”

At the DC, Bob maintains an excellent sense of team spirit. A modest man, he is fast to pay tribute to his staff, starting with his two deputies Maxine Correia and Kathy Schweir. Both started working at Roots in 2000 and today each has the title of Manager in their respective areas of the DC. “These two women are a major factor in the success of the DC,” says Bob. “Maxine manages the distribution and warehousing functions for our retail stores while Kathy looks after our wholesale operations and transportation. Together they are a winning combination and contribute so much to the DC and Roots. And the three of us are fortunate to be supported by a highly competent squad of coordinators, team leaders, material handlers, order fillers and drivers.”

Open from 7 a.m. and rarely closed before 6:30 p.m., the DC is a hive of non-stop activity. To help move products around the large facility, the staff have at their disposal 20 manual pallet trucks, four battery-operated power lift trucks and two powered hydraulic pallet trucks. There’s also 1,000 feet of free rolling conveyor belt, and 500 feet of power conveyor to take away cartons of merchandise for shipping. Up to 16 people work on the conveyor belt at any one time. On the building’s southern side, there are six major receiving and dispatching docks with electric ramps that trucks use to load or unload.

When shipments arrive at the DC (whether from the Roots leather goods factory, or domestic and overseas suppliers), each must be first unloaded and inspected. Staff verify that each shipment includes the correct number of cartons (as indicated on the packing slip), that each product has its appropriate bar code and price tag, and that nothing was damaged in the shipping. In addition to the quantity of products, it’s also necessary to ensure that the vendor sent the requested size and colour breakdown.

Sometimes, the DC must also deal with time-sensitive, priority shipments. For example, as part of the Wholesale Department sale of custom-designed leather products for the U2 concert tour, the DC must ensure that products arrive at each venue exactly one or two days before each concert.

Despite the pressure and demands of his job, Bob remains remarkably calm throughout the day. He seems to take it all in stride. He takes great pride in his work, especially the fast turnaround of products.

When it comes to the Roots leather factory, something made in the morning can be sent to the DC the same day and before the end of the afternoon can already be en route to a store. On Fridays, products are sent from the factory to the DC and a special courier picks them up in the afternoon for delivery to six main Roots stores in Toronto to guarantee they’re in stock for weekend customers.

“To ensure that the DC works the way it’s supposed to, you have to make sure that all the bases are covered,” says Bob, 57, who grew up in Guyana and moved to Canada in 1988. “My philosophy has always been you do what’s necessary to get the job done.”

Much to the benefit of Roots, the person running the DC is a man who translates his philosophy into action, every day. - R.S.

Tuesday, December 12, 2006

GUESS WHO JUST DROPPED IN...

Taking attendance of special guests at Roots stores

Celebrities have long made a point of shopping at Roots. Here are the latest sightings of prominent figures from the world of entertainment and sport who visited Roots stores recently:

· Ketchum, Idaho (Sun Valley) – Hollywood couple Tom Hanks and Rita Wilson visited the store and purchased Roots extra long softee tees. Retired St. Louis Blues NHL player Rick Bourbonnais also visited the store to buy sweatshirts for his children.

· Toronto (Bloor Street) – Eugene Levy, Canadian actor, TV director, producer and writer, visited the Roots flagship store.

· Halifax, NS (Spring Garden) – Actor John Hurt, who played the role of Mr. Ollivander in Harry Potter and the Philosopher’s Stone, shopped at the Roots store.